How do they match: Switchboard Operators, Including Answering Service

  • Command and Control Specialist

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

  • Keep records of calls placed and charges incurred.
  • Record messages, suggesting rewording for clarity or conciseness.

  • File documents or records.
  • Maintain call records.
  • Operate audio recording equipment.
  • Proofread documents, records, or other files to ensure accuracy.