How do they match: Telephone Operators

  • Central Office Operator
  • Customer Service Assistant
  • Customer Service Representative
  • Toll Service Observer

  • Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
  • Calculate and quote charges for services such as long-distance connections.
  • Promote company products, services, and savings plans when appropriate.
  • Provide relay service for hearing-impaired users.

  • Calculate costs of goods or services.
  • Promote products, services, or programs.