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How do they match:
Bill and Account Collectors
10
Alternate Occupation Titles
Repossessor
Account
Representative
Account Service
Representative
Billing
Representative
Car
Repossessor
Collection
Representative
Collections
Representative
Customer Service
Representative
Patient Account
Representative
Patient Financial Service
Representative
1
O*NET-SOC Description
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating
repossession
proceedings or service disconnection, and keeping records of collection and status of accounts.
5
Tasks
Advise customers of necessary actions and strategies for debt
repayment.
Arrange for debt
repayment
or establish
repayment
schedules, based on customers' financial situations.
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of
sales
, service, or credit contracts.
Notify credit departments, order merchandise
repossession
or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing
reports.
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Work Values
Crosswalks
Military
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SOC
DOT
RAPIDS
ESCO
Sites
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Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
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How do they match: 43-3011.00 - Bill and Account Collectors
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated April 30, 2024
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