How do they match: Bill and Account Collectors

  • Payment Collector

  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Receive payments and post amounts paid to customer accounts.

  • Collect deposits, payments or fees.