How do they match: Correspondence Clerks

  • Collections Correspondent
  • Authorization Specialist
  • Authorization and Referral Coordinator
  • Chargeback Specialist
  • Correspondence Specialist
  • Dispute Specialist
  • Dispute Resolution Specialist
  • Medical Authorization Specialist

  • Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

  • Compile data pertinent to manufacture of special products for customers.
  • Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
  • Ensure that money collected is properly recorded and secured.
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
  • Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.