How do they match: Correspondence Clerks

  • Authorization Specialist
  • Chargeback Specialist
  • Correspondence Specialist
  • Dispute Specialist
  • Dispute Resolution Specialist
  • Medical Authorization Specialist

  • Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

  • Compile data pertinent to manufacture of special products for customers.
  • Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
  • Obtain written authorization to access required medical information.
  • Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.
  • Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.

  • Provide information to coworkers.