How do they match: Correspondence Clerks

  • Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

  • Compile data from records to prepare periodic reports.
  • Compute costs of records furnished to requesters, and write letters to obtain payment.
  • Ensure that money collected is properly recorded and secured.
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
  • Maintain files and control records to show correspondence activities.
  • Prepare records for shipment by certified mail.
  • Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.

  • Check data for recording errors.
  • Maintain operational records.
  • Proofread documents, records, or other files to ensure accuracy.