How do they match: Order Clerks

  • Materials Specialist
  • Sales Assistant
  • Customer Care Representative
  • Customer Service Representative
  • Order Entry Rep
  • Order Entry Representative

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Calculate and compile order-related statistics, and prepare reports for management.
  • Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.

  • Monitor inventories of products or materials.
  • Send information, materials or documentation.