How do they match: Order Clerks

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Adjust inventory records to reflect product movement.
  • Check inventory records to determine availability of requested merchandise.
  • Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
  • File copies of orders received, or post orders on records.

  • File documents or records.
  • Maintain inventory records.