How do they match: Reservation and Transportation Ticket Agents and Travel Clerks

  • Reservation and Transportation Ticket Agents and Travel Clerks

  • Cabin Services Agent
  • Customer Service Agent
  • Customer Service Representative
  • Fleet Service Clerk
  • Flight Service Agent
  • Passenger Service Agent
  • Reservations and Ticketing Agent

  • Confer with customers to determine their service requirements and travel preferences.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Maintain computerized inventories of available passenger space and provide information on space reserved or available.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Promote particular destinations, tour packages, and other travel services.

  • Calculate costs of goods or services.
  • Compile data or documentation.
  • Discuss goods or services information with customers or patrons.
  • Obtain information about goods or services.
  • Promote products, services, or programs.