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How do they match:
Public Safety Telecommunicators
3
Alternate Occupation Titles
911 Emergency
Services
Dispatcher
Service
Dispatcher
Police
and
Fire Dispatcher
1
O*NET-SOC Description
Operate telephone, radio, or other communication systems to receive
and
communicate requests for emergency assistance at 9-1-1 public safety answering points
and
emergency operations centers. Take information from the public
and
other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies,
and
other public safety matters. May coordinate
and
provide information to law enforcement
and
emergency response personnel. May access sensitive
databases
and
other information sources as needed. May provide additional instructions to callers based on knowledge of
and
certification in law enforcement, fire, or emergency medical procedures.
7
Tasks
Determine response requirements
and
relative
priorities of situations,
and
dispatch units in accordance with established procedures.
Enter, update,
and
retrieve information from teletype networks
and
computerized
data
systems regarding such things as wanted persons, stolen property, vehicle registration,
and
stolen vehicles.
Maintain files of information
relating
to emergency calls, such as personnel rosters
and
emergency call-out
and
pager files.
Observe alarm registers
and
scan maps to determine whether a specific emergency is in the dispatch
service
area.
Read
and
effectively interpret small-scale maps
and
information from a
computer
screen to determine locations
and
provide directions.
Receive incoming telephone or alarm system calls regarding emergency
and
non-emergency police
and
fire
service
, emergency ambulance
service
, information,
and
after-hours calls for departments within a city.
Scan status charts
and
computer
screens,
and
contact emergency response field units to determine emergency units available for dispatch.
5
Detailed Work Activities
Discuss goods or
services
information with customers or patrons.
Enter information into
databases
or
software
programs.
Maintain current knowledge
related
to work activities.
Provide basic health care
services.
Search files,
databases
or reference materials to obtain needed information.
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Related Sites
Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
Job Family
Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 43-5031.00 - Public Safety Telecommunicators
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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