How do they match: Public Safety Telecommunicators

  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.