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How do they match:
Insurance Claims and Policy Processing Clerks
1
O*NET-SOC Title
Insurance Claims
and
Policy Processing Clerks
12
Alternate Occupation Titles
Service
Advisor
Agency
Service
Rep
Agency
Service
Representative
Billing
and
Insurance Coordinator
Claims
Service
Rep
Claims
Service
Representative
Claims Customer
Service
Representative
Customer
Service
Representative
Customer
Service
Tech
Customer
Service
Technician
Insurance Customer
Service
Representative
Personal Lines Insurance Customer
Service
Representative
1
O*NET-SOC Description
Process new insurance policies, modifications to existing policies,
and
claims forms. Obtain information from policyholders to verify the accuracy
and
completeness of information on claims forms, applications
and
related
documents,
and
company records. Update existing policies
and
company records to reflect changes requested by policyholders
and
insurance company representatives.
9
Tasks
Check
computations
of interest accrued, premiums due,
and
settlement surrender on loan values.
Enter insurance-
and
claims-
related
information into
database
systems.
Interview clients
and
take their calls to provide customer
service
and
obtain information on claims.
Obtain
computer
printout of policy cancellations, or retrieve cancellation cards from file.
Organize or work with detailed office or warehouse records, using
computers
to enter, access, search or retrieve
data.
Prepare insurance claim forms or
related
documents,
and
review them for completeness.
Provide customer
service
, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Review
and
verify
data
, such as age, name, address,
and
principal sum
and
value of property, on insurance applications
and
policies.
Transcribe
data
to worksheets,
and
enter
data
into
computer
for use in preparing documents
and
adjusting accounts.
7
Detailed Work Activities
Calculate costs of goods or
services.
Calculate financial
data.
Check
data
for recording errors.
Code
data
or other information.
Compile
data
or documentation.
Enter information into
databases
or
software
programs.
Verify accuracy of financial or transactional
data.
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About O*NET
OnLine Desk Aid
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Related Sites
Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
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Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 43-9041.00 - Insurance Claims and Policy Processing Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
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