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How do they match:
Insurance Claims and Policy Processing Clerks
1
O*NET-SOC Title
Insurance Claims
and
Policy Processing Clerks
6
Alternate Occupation Titles
Medical
Claims Processor
Medical
Insurance Claims Processor
Medical
Insurance Specialist
Billing
and
Insurance Coordinator
Claims
Technician
Customer Service
Technician
1
O*NET-SOC Description
Process new insurance policies, modifications to existing policies,
and
claims forms. Obtain
information
from policyholders to verify the accuracy
and
completeness of
information
on claims forms, applications
and
related documents,
and
company
records.
Update existing policies
and
company
records
to reflect changes requested by policyholders
and
insurance company representatives.
9
Tasks
Compare
information
from application to criteria for policy reinstatement,
and
approve reinstatement when criteria are met.
Contact insured or other involved persons to obtain missing
information.
Correspond with insured or agent to obtain
information
or to
inform
them of account status or changes.
Enter insurance-
and
claims-related
information
into database systems.
Interview clients
and
take their calls to provide customer service
and
obtain
information
on claims.
Organize or work with detailed office or warehouse
records
, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
Organize or work with detailed office or warehouse
records
, using computers to enter, access, search or retrieve data.
Post or attach
information
to claim file.
Process
and
record
new insurance policies
and
claims.
10
Detailed Work Activities
Answer telephones to direct calls or provide
information.
Check data for
recording
errors.
Enter
information
into databases or software programs.
Interview employees, customers, or others to collect
information.
Maintain financial or account
records.
Maintain operational
records.
Obtain personal or financial
information
about customers or applicants.
Provide
information
to coworkers.
Review customer insurance
information.
Send
information
, materials or documentation.
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Help
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About O*NET
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Related Sites
Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
Job Family
Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 43-9041.00 - Insurance Claims and Policy Processing Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
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