Cash Application Representative
Location
US-CO-Westminster
Job ID
285915
Pos. Category
Corporate - Central Billing Office
Pos. Type
Full Time
Overview
Are you looking for a career that transcends the ordinary? At Concentra,
we offer opportunities beyond patient care. As a valued member of our team,
you'll be part of our efforts to provide exceptional service to our employer
clients and exceptional care to their employees. Our values define our path
forward - always working to ensure welcoming, respectful, and skillful
care. Join Concentra, and see what makes us different and better.
The Cash Application Representative is responsible for the Posting,
Reconsideration, and Adjustment of all payment types to the Concentra
Practice Management system in a timely and accurate manner. Maintain posting
level per company policy.
Responsibilities
Apply payments to appropriate accounts, such as: Workers Compensation;
Patient/Private/ Group Health (Cash & Credit Card) and Employer/Contract
Transfer payments to other Central Business Offices
Apply Zero pay EOBs and appropriate reasons for Zero pay
Ensure payments are recorded in an accurate and timely manner
Manually post daily cash assignments
Post cash and adjustments per remittance or Explanation of Benefit (EOB)
Read and interpret EOBs, balancing, and resolving posting errors
Balance daily posting against internal control totals
Manage unidentified cash, or payments received with no back-up
Post 100% denials or short paid charges
Post and balance payments received through the mail from patients,
customers, and insurance companies
Post all receipts ensuring the totals match the check total amount
Close daily payments and batches
Identify daily EOBs needing reconsideration
Prepare and disburse all daily Reconsiderations to appropriate Carrier/TPA
(CBOs who currently combine the duties of Cash Posting and Reconsideration
process)
Identify EOBs in need of Reconsideration, copy and distribute to appropriate
department (CBOs who do not currently combine Cash Posting and
Reconsideration process)
Maintain Status Report (CBOs who currently combine the duties of Cash
Posting and Reconsideration process)
Identify incorrect payments and billing due to various changes (i.e.,
address change, pricing, etc.)
Submit Employer/Contract changes for verification according to the customer
service package
Escalate issues preventing accurate cash application to leadership
Apply appropriate Worker Compensation adjustments, Focus, First Health,
CCN, Contractual, etc.
Apply appropriate Employer (Contract) adjustments, Customer Service,
Price etc.
File monthly batches
Ensure adjustment requests have proper supporting documentation
Meet or exceed departmental productivity standards
Meet all monthly, quarterly, and year-end close deadlines as they relate
to cash application duties
This job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required of the
employee for this job. Duties, responsibilities, and activities may change
at any time with or without notice.
Qualifications
High school diploma or GED equivalent
Specialty training in medical billing and posting preferred
Job-Related Experience
Customarily has at least six months of demonstrated medical revenue cycle
experience
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail,
Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key
facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people
in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information
(including HIPAA and PHI) in accordance with federal and state laws and
company policies
Familiarit with Microsoft Excel, Outlook, Word
Ability to communicate effectively
Excellent time management skills
Excellent writing and documentation skills
Strong attention to detail
Ability to operate 10-key numeric pad by touch
Ability to work under tight time schedules
Requires outstanding decision making and excellent problem-solving skills
Ability to successfully aid in all areas of training and staff development
Ability to work independently as well as a team player
Ability to handle multiple tasks, projects, duties,... For full info
follow application link.
