Claims Advocate - Commercial Multi-Lines
Denver, CO, USA
Req #1758
Wednesday, March 20, 2024
Alliant Insurance Services is one of the nation's largest and
fastest-growing insurance brokerage and consulting firms. We operate through a
network of specialized national platforms and local offices to offer our
clients a comprehensive portfolio of solutions built on innovative thinking
and personal service. Alliant is changing the way our clients approach risk
management and benefits, so they can capitalize on new opportunities to grow
and protect their organizations.
More information is available on the company's website at: .
SUMMARY
Responsible for providing customer service and supporting Producers by
servicing existing accounts and soliciting new business. Independent
responsibility for managing medium and complex claims of assigned clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Acts as an advocate and claims specialist to provide support to clients,
claimants, Producers, and carriers;
* Provides initial and on-going advocacy on claims including detailed
analysis, interpretation, consultation and negotiation of coverage and
reserves;
* Provides assistance on complex, large claims issues;
* Reports to carriers on property, liability, litigated, high exposure
and specialty claims;
* Maintains claim diaries and reviews reservations of rights of denials;
* Travels to loss sites to assist clients with the claim process;
* Meets with clients and internal staff to provide analysis, interpretation
and recommendations regarding client loss information;
* Responds to clients and Producers regarding coverage, exposure, and
settlement questions;
* Manages subrogation and recovery situations by working closely with client;
* Prepares coverage arguments for client advocacy and form coverage positions
as client advocate;
* Works with client legal counsel on coverage, claims and strategy for
settlement;
* Assists client with case preparation and support as needed, using
negotiation skills to provide best possible outcome for clients;
* Provides value added services to Producers, focusing on account retention
and obtaining new business;
* Develops training materials with a client and service team perspective for
coverage reviews, loss reporting procedures, and claims guidelines in
handling various situations;
* Conducts quarterly claims review meetings with employer representatives;
* Complies with agency management system data standards and data integrity
(enters and maintains complete and accurate information);
* Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor's degree or equivalent combination of education and experience
6 - 8 years related work experience, brokerage or insurance carrier
experience preferred
Possession of CPCU, AIC and/or ARM preferred
Valid Fire and Casualty Broker - Agent license
In depth knowledge of all commonly encountered P&C insurance coverage and
Risk Management concepts and techniques
SKILLS
Excellent verbal and written communication skills
Ability to work within a team and to foster teamwork
Excellent customer service skills, including telephone and listening skills
Great leadership, problem solving and time management skills
Advanced analytical skills
Ability to interface with internal and external executives
Proficient in Microsoft Office Suite
#LI-RF1
We are proud to provide comprehensive, high quality employee programs to
meet employees' needs now and in the future, including a very competitive
financial package.We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the "Apply
Now" button.
If you are applying for a job and need a reasonable accommodation for any part
of the employment process, please call our Career Center at1-877-901-9473
and let us know the nature of your request and contact information.
For more information on Alliant Insura ce Service's benefits, click .
Other details
Pay Type
Salary
Min Hiring Rate
$110,000.00
Max Hiring Rate
$125,000.00
Denver, CO, USA
Share this job:
Alliant Insurance Services, Inc. is an equal opportunity employer. All
qualified applicants will receive consideration for employment and will not be
discriminated against on the basis of race, color, age, religion,
gender, sexual orientation, gender identity, national origin,
disability, protected veteran status or any other protected status.
