At ALLO, we believe people are our biggest asset. Our team brings the ALLO
mission to life because as local members of each community, we live,
work, play, and volunteer right here with you. We're passionate about
being involved and contributing to the success and progress of each of our GIG
Communities.
We pursue these passions because ALLO leaders have created a workplace where
folks are valued, ideas are heard, and leaders and teammates show up for
each other at work and in life.
As a Lead Drop Coordinator, your primary responsibility will be to
efficiently oversee the scheduling of all service drop installations. To track
progress of daily work completed, issue locate requests, re-schedule drop
placement when needed. Work closely with market managers, supervisors, and
field techs and respond to customer service representative inquiries. This
will require that you manage your own daily work and schedule within certain
parameters, and that you are committed to the high quality and accuracy of
your work.
RESPONSIBILITIES:
Foster a positive environment through support and hands on training
Oversee team's duties, ensure that work is to standards and deadlines are met
Train and track teammate's performance and growth while providing coaching
and feedback
Compile and report statistics of workload and trends over time
Build and maintain relationships with external contractors while ensuring that
their work is being done safely, accurately, and efficiently
Respond to customer inquiries and follow up on requests
Provide a safe work environment by understanding and enforcing all state,
local, federal safety regulations, and company safety policies
Manage and track concurrent projects with differing deadlines
Audit daily work and progress across multiple systems
Perform other duties as assigned by Supervisor
Colorado candidates: Typical pay range for this role is $22-$24 per hour
depending on experience.
EDUCATION:
High school diploma or equivalent.
EXPERIENCE:
1 year of telecom or administrative experience and working knowledge of drop
placement.
Previous experience as a supervisor or team lead is preferred but not
required.
SKILLS / KNOWLEDGE / ABILITIES:
Thorough knowledge of ALLO construction procedures.
Thorough knowledge of fiber construction and material.
Basic knowledge of Excel, Microsoft Word and GIS/CAD.
Skills to effectively communicate and collaborate with internal and external
customers, contractors and company employees.
Good mathematical skills.
Strong organizational skills.
Ability to work well under pressure and meet deadlines.
Ability to manage multiple projects at once.
Ability to operate a company vehicle and maintain a valid driver's license.
Ability to work evenings and weekends.
Ability to work a rotating on-call schedule (including holidays).
REQUIREMENTS:
Remain stationary for extended periods.
Ability to communicate information.
Ability to operate a computer.
People are our passion. At ALLO, we don't treat you like a number.
You're a human being.
Get ready to plug into the perks at ALLO:
Free ALLO Service: We'll pick up the tab on your ALLO fiber internet,
TV, and phone bill. Seriously!
Retirement Plan: The fiber future isn't the only one we care about. We
match your 401(k) savings up to 5%.
Health and Wellness: Participate in quarterly wellness challenges, and
we'll deposit extra cash into your checking or health savings accounts.
Benefits: Our benefits include medical, vision, and dental with low
employee costs. Not to mention generous Earned Time Off (ETO) program.
Sponsorships: Are you passionate about a local fundraiser or
philanthropy? We strive to give back to what matters most to our communities.
Tuition Assistance: Have a thirst for knowledge? We like that, which is
why we're proud to offer assistance with the cost of your tuition.
ALLO is an Equal Opportunity Employer. We are committed to providing
opportunit es to all applicants and associates without regard to race,
color, religion, sex, pregnancy, national origin, age,
disability, marital status, sexual orientation, gender identity,
military and veteran status, and any other characteristic protected by
applicable law. ALLO believes that diversity and inclusion within our team is
critical to our success as a company. We seek to recruit, develop, and
retain the most talented people.
Qualified individuals with disabilities who require reasonable accommodations
in order to apply may contact Recruiting at recruiting@allofiber.com.