Do you thrive in a fast-paced learning environment and possess the skills to enable others to succeed? As a Learning Specialist in Individual Markets, you will play a key role in the planning, design, development, implementation, and continuous maintenance of Individual Markets training programs. You will be actively involved with the business management team to conduct ongoing training needs analyses and develop training solutions utilizing various delivery methods and assess the effectiveness of the solutions. You will research and recognize emerging patterns, summarize results, and provide recommendations for actions to address gaps in colleagues’ knowledge and/or skills.
You will:
Design new hire, cross training, and refresher programs, as well as other initiatives in response to changing needs for Individual Markets.
Deliver training using a variety of platforms that include but are not limited to virtual instructor-led classroom, e-learning, self-study, social media tools, video, conference calls, etc.
Engage with business partners to understand the training needs, maintain an appropriate level of organizational literacy, and contribute to the success of Individual Markets strategic priorities.
Conduct needs assessments to identify the specific needs and gaps in knowledge and/or skills.
Apply training best practices based on adult learning theory that addresses all learning styles.
Consistently identify new training approaches, practices, and processes to improve efficiency of training development and delivery.
Partner closely with Instructional Technologists to develop digital training.
Provide training and mentoring to Individual Markets Learning Specialists in digital design techniques and tools.
Reporting Relationships
This position reports to the Individual Learning & Development manager who, in turn, reports to the Head of Individual Markets Shared Services.
You have:
Bachelor’s degree in education, Instructional Design and Technology, Training and Development, Communication, or equivalent practical experience.
Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, industry training technologies used to deploy, maintain, and monitor learning to geographically dispersed customers.
Practical experience with Adobe Creative Cloud, Articulate 360 Suite, Microsoft 360, and Camtasia.
Relevant experience with developing and evaluating technical training materials.
Ability to facilitate training the creates clarity, and guides colleagues toward common ground and a shared understanding.
Ability to work independently and juggle multiple projects and business partners.
Exceptional written and oral communication skills, including presentation skills and an aptitude for public speaking.
Exceptional business communication skills, including ability to deliver messaging to key stakeholders and senior leaders.
Ability to develop cross-business connections and build collaborative relationships.
An aptitude for thriving in a fast-paced, high-intensity environment.
Guardian (or industry) products, systems and business expertise preferred but not required.
Travel
- 0-10% Travel required for this position
Salary Range
$66,130.00 - $108,640.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Dental plan
Vision plan
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance
Life and Disability Insurance
Retirement and Financial
401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
Flexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
Emotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Adoption assistance
College planning
Tuition reimbursement
Student loan assistance
Commuter benefits in select metropolitan areas
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
