Job Opening: Service Support Representative - SERVI020962
- Company
- DH Pace
- Location
- Denver, CO
- Posted on
- April 9, 2024
DH Pace Company, Inc. in Denver, CO, is seeking a Service Support
Representative to help back our team! You will be a great representation of
our company by communicating with our residential and commercial customers,
along with our Commercial service team to ensure we are providing the best
customer service possible, ensuring our service technicians have all the
necessary information to perform services, and ensuring our customer portals
are updated upon completion.
Job Responsibilities:
Administrative office support, including but not limited to, answering
telephone calls, utilizing various software systems, filing, scanning,
and e-fa
Assist the department manager in day-to-day activities and paperwork,
including customer-planned maintenance programs.
Receive or verify vendor invoices and enter service tickets, sales leads,
and sales orders. Collect and process incoming cash and checks from
technicians
Ability to multi-task, work in a fast-paced environment, and some overtime
may be required.
Other duties as may be assigned
Job Requirements:
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good
mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company
in a professional manner.
Other duties as assigned
Why DH Pace?
DH Pace Company is a distribution, construction and service organization
offering a complete range of door and door related products and commercial
security products.The company is privately owned and has been in operation
over 95 years! We have 50+ US offices in 24 states with 2023 company-wide
sales of $1 billion.
Our comprehensive benefits package includes:
Competitive base pay
Medical, dental, and vision options
401k retirement plan + match
Paid time off plan
And more!
Pay range for this position starts at $23.00 per hour, depending on
experience.
Successful completion of references, employment verifications, background
check, and drug screen required in advance of hire.
#PaceID2
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other
employees or applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals who do not
otherwise have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer -
minorities/females/veterans/individuals with disabilities/sexual
orientation/gender identity