Solid Ground believes poverty is solvable. Our communities are stronger when we support stability and break down the barriers to overcoming poverty. Solid Ground does both. We combine direct services with advocacy to meet basic needs, nurture success, and spread change. Through our programs, people gain stability and build skills that equip them to move forward in their lives. Through advocacy, we work toward ending racism and other oppressions embedded in our institutions, policies, and culture that hold people back from succeeding. We bring the voices of people experiencing poverty into the political process, furthering social justice and supporting our entire community to reach its potential. As our workforce evolves to reflect the diversity of the communities we serve, our agency and workplace will be enriched and strengthened and as such we will:
- Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
- Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency.
**All interested candidates must complete an online application. Please include a cover letter and resume. Job Summary
This position provides support services and focuses on housing stability to help residents achieve the highest quality of life possible. The Case Manager (CM) provides culturally competent, individually tailored case management to assist residents with needed resources to maintain housing. This position carries a case load of 35 residents and assists residents to develop goal plans for housing, basic life skills, addresses mental health issues, barriers to employment and other goals to support and achieve housing stability. Additionally, the position is responsible for entering data into the agency data base, and the Homeless Information Management System (HMIS), monitors the security cameras in the Santos office and works with the team to foster an atmosphere of safety for residents and staff.
Essential Responsibilities, Duties & Tasks
Case Management: Provide on-site, in-home case management which includes housing stability assessments, case planning, advocacy, resource referrals, monitoring progress and adjusting goal plans as needed. Maintain resident case load and manages timelines, reporting and documentation requirements; works with residents to create an individualized service plan with goals and objectives, monitors and reviews progress and adjusts as needed. Review resident budget and assess need for supportive services. Provides crisis intervention and advocacy to residents.
Coordination: Communicate and coordinate with resident and other community agencies on resident progress as appropriate to meet resident needs, including DSHS, employers, Social Security, Mercy Housing, etc. Document all communication in resident file.
Program Supervision: Orient new residents to the program. Explain and enforce program policies and procedures to ensure residents know what is expected to maintain housing stability. Meet with new households bi-monthly until resident is stable and connected to services, and monthly thereafter, or as needed. Schedule at least one monthly visit in resident unit, to ensure good maintenance of unit and compliance with lease.
Records: Maintains confidential resident case records, accurate and timely statistical documentation that meets program goals and contractual requirements. Enters data into the Seattle King County HMIS system and the agency database Case Worthy. Inform supervisor of client related issues or facility issues
