Job Opening: Project Assistant IV - JR25045-3800
- Company
- The University of Chicago
- Location
- Chicago, IL
- Posted on
- April 6, 2024
This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11800249 Department
BSD ORT - Administrative Support
About the Department
The Department of Orthopaedic Surgery and Rehabilitation Medicine at the
University of Chicago consists of twenty-eight full time faculty members
and fourteen advance practice providers. Each faculty members brings
with them expertise on a wide variety of Orthopaedic problems including:
Bone and Soft Tissue Cancer, Bone Health and Fragility, Bone Infection
Care, Foot and Ankle Care, Fracture Care, Hand and Wrist Care, Hip Care,
Knee Care, Pediatric Orthopaedic Care, Shoulder and Elbow Care, Spine
Care and Sports Medicine.
Job Information
Job Summary:
The Department of Orthopaedic Surgery and Rehabilitation Medicine is
looking for a Project Assistant IV to join the team. This role will
independently coordinate the administrative needs for various physicians
and advanced practice providers in the department. The ideal candidate
is organized, able to both collaborate and work autonomously, and
passionate about their impact on the department and patient care.
Responsibilities:
- Exercises excellent judgment to prioritize work assignments and
manage a high volume of work with efficiency.
- Responsible for day-to-day operations, which includes: maintaining
appointments, calendars, and schedules; distribution of mail,
ordering supplies, processing faxes, assembling surgical booklets as
needed, organizing paperwork for physician clinics, monitoring EPIC
in-basket messages for clerical needs etc.
- Responsible for answering incoming telephone calls and triages
patient calls, recording accurate messages and accurately directing
callers.
- Analyze and resolve issues of varying complexity.
- Ability to work in fast-paced environment.
- Under minimal supervision, the Project Assistant IV provides highly
complex administrative and clerical support for the academic,
clinical and administrative operations and services.
- May serve as the subject matter expert for other administrative and
clerical staff.
- Provides administrative support to multiple physicians, which
includes but is not limited to, calendar management; screening
patient calls and requests; preparing and updating patient files in
EPIC; scheduling in EPIC, processing and disseminating referring
physician letters; coordinating compliance, professional practice
evaluations, and credentialing efforts; coordinating deposition
meetings with law firms, booking conference rooms and assembling
necessary paperwork; coordinating peer-to-peer meetings with
insurance companies etc.
- Provides basic educational information to patients and their
families about procedures and surgeries. Creates and maintains
spreadsheets and databases, and may provide lead support with data
entry and data projects.
- Adapt workflows to accommodate needs, priorities, and fluctuation of
patient volumes according to faculty and leadership expectations.
- Responsible for coordinating faculty\'s compliance with required
reports; including house staff evaluations, medical staff
reappointments/re-credentialing, visitor paperwork etc.
- Other duties as assigned.
Competencies:
- Problem-solving skills.
- Attention to detail.
- Organizational skills.
- Verbal and written communication skills.
- Ability to work independently and as part of a team.
Additional Requirements
Education, Experience, or Certifications:
Education:
- High School Diploma required.
- College/university degree preferred.
Experience:
- Three years of administrative experience required.
- Hospital or academic medical center experience strongly preferred.
- Previous ex erience working with physicians/medical providers
preferred.
Technical Knowledge or Skills:
- Strong verbal and written communication skills required.
- Proficiency in Microsoft Outlook, Word, Excel, PowerPoint and Adobe
required.
- Calendar management skills required.
- Knowledge of EPIC and Medscribe strongly preferred.
Pay Range:
Required Documents:
When applying, the document(s) MUSTbe uploaded via the My
Experience page, in the section titled Application Documents of
the application.
Benefit Eligibility
Yes
Requires Compliance with University Covid-19 Vaccination Requirement
No
Pay Frequency
Hourly
Pay Range
Please refer to Additional Requirements to see the pay ranges
Scheduled Weekly Hour