Job Opening: Lead Case Manager
- Company
- The Salvation Army Intermountain Division
- Location
- Denver, CO
- Posted on
- May 23, 2024
Description
Job Title: Lead Case Manager
FLSA Status: Full Time - non-exempt
Reports to: Program Manager
Schedule: FT, varies
Supervises: Case Managers
Rate of Pay: $28/hour
Close Date: 5/1/2024
Benefits: Standard; Full-Time, Exempt employees are eligible for but not
limited to the following:
Health, vision, dental, life as well as voluntary life and disability
insurance
Sick leave benefit - 1 day per month, 12 sick days per year (accrual and
availability begins at hire)
Vacation benefit - 20 vacation days per year, accrued at the rate of .0769
hours for each hour worked, excluding overtime (accrual begins at hire but
may not be used until the completion of six months of employment)
One floating day off for use (accrued immediately, and again annually,
but may not be used until the completion of the initial three-month
introductory period of employment)
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function:
The Lead Case Manager provides leadership to the housing focused case
management services in Denver Metro Social Services. The lead case manager
provides supervision of all case managers, housing navigators and interns in
multiple sites across the Denver Metro area. This includes providing oversight
for assessments, individual housing plans, and housing first program
design for guests to successfully become rehoused in the broader community.
Duties and Responsibilities:
Oversee the provision of case management services and staff/interns
Assess and develop a best practice re-integration program and case management
plan for residents
Develop employment training assistance for residents
Network with and connect appropriate community resources/services
Oversee Case Management Services and Staff
Implement and oversee case management services that effectively transitions
men to greater self-sufficiency
Create a plan for utilizing internships within the case management program
Supervise case management staff and interns within the program
Manage a limited caseload of the most complex case management cases
Establish standardized assessments and housing plans for each person within
the case management program
Oversee medical and oxygen room. Coordinate with local hospitals for guest
discharge.
Keep up-to-date documentation and records of all men participating in the case
management program in appropriate databases.
Produce timely data reports, including outcome measures and quarterly
reports for city contracts.
Monitor and track financials related to case management and housing services.
Complete the following training: The Salvation Army Driver Training, The
Salvation Army's Protecting the Mission Training, The Salvation Army
Pathway of Hope Training, HIPPA Compliance Training, Clarity and WellSky
databa
Develop a Housing Focused Case Management Program
Assess need and potential impact of a comprehensive re-integration program for
single homeless men
Create a case management program for shelter participants that assists and
encourages them to work toward greater self-sufficiency.
Assist in establishing a basic data analysis of program effectiveness and
impact relative to outcome objectives and measures.
Develop outreach and recruitment strategy to engage guests in case management
programming.
Housing First Employment Training Assistance
Establish multiple and diverse employment training opportunities for program
participants to reduce barriers to housing.
Secure external career assessment and guidance services
Promote community partnerships for permanent employment for residents
Network with Community Resources and Partners
Initiate networking relationships with appropriate community and service
agencies.
Encourage coordinated access/connection for residents with necessary
community services
Participate in community meetings and collaborations as assigned by the
Shelter Administrator
Promote communit and for-profit involvement with support
Referrals as needed.
Special Projects
Offer leadership to special projects assigned by the Shelter Director or
Denver Metro Social Services Director
Knowledge, Skills and Abilities Required:
Commitment to the mission of The Salvation Army
Strong communication and people skills
Demonstrated history of providing professional, effective case management
services
Competent in providing a positive, solution-focused approach to working with
troubled program participants
Able to conceptualize, teach and model case management skills, including
motivational interviewing and trauma informed care.
Experience providing supervision to staff.
Desire to serve others by building on their strengths
Competent in working independently within clear parameters in a team
environment
Qualification and Education Requirements:
Master's in social work (M.S.W.) with at least 2 years,
postgraduate, professional social service experience (L.C.S.W.
preferred), preferred; or master's degree in social services field