Job Opening: Specialist I, Academic Advising (Part-Time)

The Specialist 1 serves as the initial contact for all guests to Academic Advising. The Specialist 1 performs receptionist duties in a positive, cheerful, professional, and enthusiastic manner. Assists with crowd management during the months with the highest intake of students.

This is a part-time position which provides front desk coverage during regular business hours, Monday-Friday 8:00 am-4:30 pm, and Tuesdays until 7:00 pm. Work location and hours may vary depending on the needs of the department and schedule is negotiable.

• Provide a warm and welcoming environment to all incoming students and guests of the Academic Advising office.
• Assist students, both in person and over the phone, in scheduling appointments to see their advisors.
• Effectively manage and triage students and redirect them to other services as needed.
• Proactively notify advisors of demand of services.
• Refer students to campus resources.
• Access the A-Z index on the college website as well as the Advising website for information to provide students with quick answers to frequently asked questions.
• Flexibility with work hours during RUSH and for sick, vacation, or other coverage.
• Other duties as assigned.