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Technology Skills & Tools Details
Occupation List

Helpdesk or call center software   Save Table (XLS/CSV)

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53-3011.00 Ambulance Drivers and Attendants, Except Emergency Medical Technicians   Bright Outlook Bright Outlook  
Computer aided dispatch software
11-3021.00 Computer and Information Systems Managers Bright Outlook
Help desk software
15-1143.00 Computer Network Architects
Help desk software; Ticket information tracking software
15-1152.00 Computer Network Support Specialists
BMC Software Remedy IT Service Management Suite
43-9011.00 Computer Operators
BMC Software Remedy IT Service Management Suite; Hewlett-Packard HP OpenView Service Center
15-1121.00 Computer Systems Analysts Bright Outlook
Help desk software
15-1151.00 Computer User Support Specialists Bright Outlook
Call center software; Help desk software
49-2011.00 Computer, Automated Teller, and Office Machine Repairers
Call tracking software
43-4051.00 Customer Service Representatives Bright Outlook   Green Occupation Green
j2 Global Communications onebox
43-5032.00 Dispatchers, Except Police, Fire, and Ambulance Green Occupation
Computer aided dispatch software
37-1011.00 First-Line Supervisors of Housekeeping and Janitorial Workers Bright Outlook
Help desk software
33-1021.01 Municipal Fire Fighting and Prevention Supervisors
Computer aided dispatch software
15-1142.00 Network and Computer Systems Administrators
Help desk software
43-5031.00 Police, Fire, and Ambulance Dispatchers
Computer aided dispatch software; Spillman Technologies Spillman Computer-Aided Dispatch
33-3051.03 Sheriffs and Deputy Sheriffs
Computer aided dispatch software
53-5031.00 Ship Engineers
Computer aided dispatch software
15-1143.01 Telecommunications Engineering Specialists
Call accounting software
41-9041.00 Telemarketers
Acarda Sales Technologies Acarda Outbound; Automatic call distribution software; Softphone software
43-2021.00 Telephone Operators
Computer aided dispatch software