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Details Report for:
11-9141.00 - Property, Real Estate, and Community Association Managers

Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).

Sample of reported job titles: Apartment Manager, Commercial Property Services Coordinator, Community Manager, Condominium Association Property Manager, Consulting Property Manager, Lease Administration Supervisor, Leasing Manager, On Site Property Manager, Property Manager, Resident Manager

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks   Save Table (XLS/CSV)


Importance
Category Task
91   Core Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
87   Core Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
87   Core Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
85   Core Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
85   Core Act as liaisons between on-site managers or tenants and owners.
82   Core Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
82   Core Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
82   Core Prepare detailed budgets and financial reports for properties.
81   Core Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
79   Core Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
78   Core Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
77   Core Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
73   Core Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
73   Core Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
71   Core Review rents to ensure that they are in line with rental markets.
66   Core Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
57   Core Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
53   Core Purchase building and maintenance supplies, equipment, or furniture.
86   Supplemental Determine and certify the eligibility of prospective tenants, following government regulations.
75   Supplemental Confer regularly with community association members to ensure their needs are being met.
75   Supplemental Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
75   Supplemental Clean common areas, change light bulbs, and make minor property repairs.
66   Supplemental Negotiate short- and long-term loans to finance construction and ownership of structures.
66   Supplemental Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
59   Supplemental Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
46   Supplemental Contract with architectural firms to draw up detailed plans for new structures.
41   Supplemental Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.

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Tools & Technology   Save Table (XLS/CSV)

Tools used in this occupation:

Desktop computers
Digital camcorders or video cameras — Video surveillance cameras
Ladders — Step ladders
Laser fax machine — Laser facsimile machines
Laser printers — Computer laser printers
Mobile phones — Smartphones
Notebook computers — Laptop computers
Pocket calculator — Handheld calculators
Security or access control systems — Lenel Onguard
Special purpose telephones — Multi-line telephone systems

Technology used in this occupation:

Access software — Biometric reader software; Card key management software
Accounting software — Intuit QuickBooks software; RealEasyBooks ezREB; TrackPro Services TrackPro Manager; Turtle Creek Software Goldenseal
Calendar and scheduling software
Data base user interface and query software — Advantos Systems DataTrust Enterprise; O'Brien Grasso RE Software Property Master; Propertyware; Yardi Systems Yardi Voyager Condo, Co-op, and HOA (see all 33 examples)
Electronic mail software — Email software; Microsoft Outlook
Internet browser software — Web browser software
Office suite software — Microsoft Office software
Presentation software — Microsoft PowerPoint
Spreadsheet software — Microsoft Excel
Word processing software — Microsoft Word

See all 27 T2 categories

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
87   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
82   Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
78   Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
75   English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
73   Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
64   Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
61   Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
61   Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
60   Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
55   Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
55   Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
51   Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
46   Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
44   Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
43   Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
42   Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
34   Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
29   Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
28   Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
24   Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
19   Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
16   Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
16   Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
16   Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
15   Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
14   Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
13   Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
  Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
  History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
  Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
  Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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Skills   Save Table (XLS/CSV)


Importance
Skill
75   Speaking — Talking to others to convey information effectively.
72   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
72   Coordination — Adjusting actions in relation to others' actions.
69   Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
66   Negotiation — Bringing others together and trying to reconcile differences.
63   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
63   Persuasion — Persuading others to change their minds or behavior.
63   Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
63   Writing — Communicating effectively in writing as appropriate for the needs of the audience.
56   Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
53   Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
53   Service Orientation — Actively looking for ways to help people.
50   Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
50   Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
50   Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
50   Time Management — Managing one's own time and the time of others.
47   Instructing — Teaching others how to do something.
47   Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
47   Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
44   Mathematics — Using mathematics to solve problems.
41   Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
38   Operations Analysis — Analyzing needs and product requirements to create a design.
31   Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
31   Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
28   Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
19   Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
16   Troubleshooting — Determining causes of operating errors and deciding what to do about it.
13   Operation and Control — Controlling operations of equipment or systems.
13   Programming — Writing computer programs for various purposes.
13   Science — Using scientific rules and methods to solve problems.
  Equipment Selection — Determining the kind of tools and equipment needed to do a job.
  Technology Design — Generating or adapting equipment and technology to serve user needs.
  Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
 Installation — Installing equipment, machines, wiring, or programs to meet specifications.
 Repairing — Repairing machines or systems using the needed tools.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
75   Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
75   Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
75   Written Comprehension — The ability to read and understand information and ideas presented in writing.
72   Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
72   Speech Clarity — The ability to speak clearly so others can understand you.
69   Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
69   Speech Recognition — The ability to identify and understand the speech of another person.
69   Written Expression — The ability to communicate information and ideas in writing so others will understand.
66   Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
56   Near Vision — The ability to see details at close range (within a few feet of the observer).
53   Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
53   Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
50   Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
47   Far Vision — The ability to see details at a distance.
47   Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
47   Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
44   Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
41   Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
38   Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
38   Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
38   Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
35   Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
28   Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
28   Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
25   Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
22   Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
22   Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
22   Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
19   Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
19   Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
19   Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
16   Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
  Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
  Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
  Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
 Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
 Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
 Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
 Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
 Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
 Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
 Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
 Night Vision — The ability to see under low light conditions.
 Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
 Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
 Sound Localization — The ability to tell the direction from which a sound originated.
 Speed of Limb Movement — The ability to quickly move the arms and legs.
 Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
 Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
87   Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
86   Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Communicate with government agencies.
  • Confer with organizational members to accomplish work activities.
  • Coordinate operational activities with external stakeholders.
  • Liaise between departments or other groups to improve function or communication.
86   Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
83   Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Negotiate project specifications.
  • Negotiate sales or lease agreements for products or services.
80   Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
79   Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
78   Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Purchase materials, equipment, or other resources.
77   Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
76   Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Maintain operational records.
  • Prepare financial documents, reports, or budgets.
  • Prepare forms or applications.
76   Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
74   Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
74   Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Direct facility maintenance or repair activities.
  • Direct financial operations.
  • Direct organizational operations, projects, or services.
  • Manage construction activities.
  • Prepare operational budgets.
  • Supervise employees.
74   Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
72   Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
70   Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
70   Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Inspect condition or functioning of facilities or equipment.
70   Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Resolve customer complaints or problems.
68   Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
66   Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Analyze financial records or reports to determine state of operations.
  • Analyze financial records to improve budgeting or planning.
  • Analyze forecasting data to improve business decisions.
66   Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
66   Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
66   Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
66   Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
65   Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
64   Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Communicate organizational information to customers or other stakeholders.
62   Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
61   Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Evaluate employee performance.
61   Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
60   Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
58   Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
57   Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
47   Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Promote products, services, or programs.
42   Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
37   Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
36   Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
24   Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
21   Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
18   Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
17   Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Perform manual service or maintenance tasks.
16   Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

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Work Context   Save Table (XLS/CSV)


Context
Work Context
100   Electronic Mail — How often do you use electronic mail in this job?
100   Telephone — How often do you have telephone conversations in this job?
96   Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
93   Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
88   Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
85   Letters and Memos — How often does the job require written letters and memos?
82   Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
82   Impact of Decisions on Co-workers or Company Results — How do the decisions an employee makes impact the results of co-workers, clients or the company?
81   Duration of Typical Work Week — Number of hours typically worked in one week.
81   Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
78   Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
76   Work With Work Group or Team — How important is it to work with others in a group or team in this job?
74   Time Pressure — How often does this job require the worker to meet strict deadlines?
72   Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
72   Spend Time Sitting — How much does this job require sitting?
69   Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
67   Deal With External Customers — How important is it to work with external customers or the public in this job?
66   Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
62   Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
60   Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
58   Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
57   Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
54   Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
53   Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
51   In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
51   Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
40   Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
39   Degree of Automation — How automated is the job?
35   Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
35   Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
32   Spend Time Standing — How much does this job require standing?
31   Public Speaking — How often do you have to perform public speaking in this job?
30   Spend Time Walking and Running — How much does this job require walking and running?
29   Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
28   Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
27   Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
26   Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
24   Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
18   Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
17   Exposed to High Places — How often does this job require exposure to high places?
17   Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
15   Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?
14   Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
14   Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
13   Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
13   Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
12   Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
12   Work Schedules — How regular are the work schedules for this job?
11   Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
10   Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
  Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
  Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
  In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?
  Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
  Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
  Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?
 Exposed to Radiation — How often does this job require exposure to radiation?

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Job Zone   Save Table (XLS/CSV)

Title Job Zone Four: Considerable Preparation Needed
Education Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, environmental engineers, criminal investigators, and special agents.
SVP Range (7.0 to < 8.0)

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Education


Percentage of Respondents
Education Level Required
48   Bachelor's degree
12   High school diploma or equivalent Help
12   Some college, no degree

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Credentials

Find Training Find Certifications Find Licenses Find Apprenticeships

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
100   Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
78   Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
45   Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
33   Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
 Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
92   Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
92   Integrity — Job requires being honest and ethical.
88   Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
87   Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
86   Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
84   Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
83   Initiative — Job requires a willingness to take on responsibilities and challenges.
81   Persistence — Job requires persistence in the face of obstacles.
80   Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
79   Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
79   Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
76   Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
73   Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
70   Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
69   Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
62   Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
78   Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
67   Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
64   Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
56   Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
56   Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
45   Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

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Related Occupations   Save Table (XLS/CSV)

11-3011.00 Administrative Services Managers
13-1022.00 Wholesale and Retail Buyers, Except Farm Products   Green Occupation Green
13-2021.01 Assessors
13-2072.00 Loan Officers
39-7012.00 Travel Guides
41-3011.00 Advertising Sales Agents
41-9021.00 Real Estate Brokers
41-9022.00 Real Estate Sales Agents
43-1011.00 First-Line Supervisors of Office and Administrative Support Workers   Bright Outlook Bright Outlook  
43-3061.00 Procurement Clerks

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Wages & Employment Trends

Median wages (2013) $25.58 hourly, $53,200 annual
State wages Local Salary Info
 
Employment (2012) 297,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 102,100
State trends Employment Trends
 
Top industries (2012)
Self-Employed (45% employed in this sector)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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