Summary Report for:
15-1121.00 - Computer Systems Analysts
Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.
Sample of reported job titles: Systems Analyst, Programmer Analyst, Business Systems Analyst, Computer Systems Analyst, Computer Systems Consultant, Computer Analyst, Information Systems Analyst (ISA), Applications Analyst, Business Analyst, Systems Engineer
Also see: Informatics Nurse Specialists
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Work Context | Job Zone | Education | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Expand or modify system to serve new purposes or improve work flow.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Develop, document and revise system design procedures, test procedures, and quality standards.
- Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
- Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
- Consult with management to ensure agreement on system principles.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
- Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
- Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
- Determine computer software or hardware needed to set up or alter system.
Tools & Technology
Tools used in this occupation:
|Personal digital assistant PDAs or organizers — Personal digital assistants PDA|
Technology used in this occupation:
|Configuration management software — HyperSpace software; IBM Rational ClearCase; InstallShield software; Wise Solutions software|
|Development environment software — Advanced business application programming ABAP; C; IBM Rational Rose XDE Developer; Microsoft Visual Basic|
|Enterprise application integration software — Enterprise application integration EAI software; Oracle Fusion Middleware; SAP Netweaver BW; WebFOCUS software|
|Object or component oriented development software — C++; Distributed component object model DCOM software; Python; Rapide|
|Program testing software — Compatibility testing software; Defect tracking software; IBM Rational PurifyPlus; Usability testing software|
|Web platform development software — Allaire ColdFusion; Hypertext markup language HTML; PHP: Hypertext Preprocessor *; Ruby on Rails *|
* Software developed by a government agency and/or distributed as freeware or shareware.
|Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.|
|English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.|
|Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.|
|Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.|
|Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.|
|Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.|
|Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.|
|Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.|
|Reading Comprehension — Understanding written sentences and paragraphs in work related documents.|
|Speaking — Talking to others to convey information effectively.|
|Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.|
|Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.|
|Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.|
|Programming — Writing computer programs for various purposes.|
|Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.|
|Writing — Communicating effectively in writing as appropriate for the needs of the audience.|
|Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).|
|Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.|
|Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.|
|Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.|
|Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.|
|Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).|
|Near Vision — The ability to see details at close range (within a few feet of the observer).|
|Speech Clarity — The ability to speak clearly so others can understand you.|
|Written Comprehension — The ability to read and understand information and ideas presented in writing.|
|Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).|
|Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.|
|Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.|
|Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.|
|Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.|
|Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.|
|Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.|
|Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.|
|Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.|
|Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.|
|Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.|
|Electronic Mail — How often do you use electronic mail in this job?|
|Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?|
|Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?|
|Telephone — How often do you have telephone conversations in this job?|
|Spend Time Sitting — How much does this job require sitting?|
|Duration of Typical Work Week — Number of hours typically worked in one week.|
|Work With Work Group or Team — How important is it to work with others in a group or team in this job?|
|Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?|
|Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?|
|Time Pressure — How often does this job require the worker to meet strict deadlines?|
|Title||Job Zone Four: Considerable Preparation Needed|
|Education||Most of these occupations require a four-year bachelor's degree, but some do not.|
|Related Experience||A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.|
|Job Training||Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.|
|Job Zone Examples||Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, environmental engineers, criminal investigators, and special agents.|
|SVP Range||(7.0 to < 8.0)|
There are 2 recognized apprenticeable specialties associated with this occupation:
Communications-Computer Systems Planning and Implementation; Communications-Computer Systems
To learn about specific apprenticeship opportunities, please consult the U.S. Department of Labor State Apprenticeship Information website.
For general information about apprenticeships, training, and partnerships with business, visit the U.S. Department of Labor Office of Apprenticeship website.
Percentage of Respondents
|Education Level Required|
This occupation may require a background in the following science, technology, engineering, and mathematics (STEM) educational disciplines:
Interest code: ICR
|Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.|
|Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.|
|Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.|
|Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.|
|Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.|
|Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.|
|Integrity — Job requires being honest and ethical.|
|Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.|
|Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.|
|Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.|
|Initiative — Job requires a willingness to take on responsibilities and challenges.|
|Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.|
|Persistence — Job requires persistence in the face of obstacles.|
|Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.|
|Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.|
|Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.|
|15-1122.00||Information Security Analysts|
|15-1132.00||Software Developers, Applications|
|15-1133.00||Software Developers, Systems Software Bright Outlook Green|
|15-1142.00||Network and Computer Systems Administrators|
|15-1143.00||Computer Network Architects|
|15-1199.01||Software Quality Assurance Engineers and Testers|
Wages & Employment Trends
|Median wages (2012)||$38.31 hourly, $79,680 annual|
|Employment (2010)||544,000 employees|
|Projected growth (2010-2020)||Faster than average (20% to 28%)|
|Projected job openings (2010-2020)||222,500|
|Top industries (2010)|
State & National
Source: Bureau of Labor Statistics 2012 wage data and 2010-2020 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2010-2020). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
for Computer Systems Analysts
State & National Job Banks
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Computer Systems Analysts . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2012-13 Edition.
- Association for Computing Machinery (ACM) , 2 Penn Plaza, Suite 701, New York, NY 10121-0701. Phone: (800) 342-6626.
- Computing Technology Industry Association (CompTIA) , 1815 S. Meyers Rd., Suite 300, Oakbrook Terrace, IL 60181-5228. Phone: (630) 678-8300. Fax: (630) 268-1384.
- IEEE Computer Society , 1730 Massachusetts Ave. NW, Washington, DC 20036-1992. Phone: (202) 371-0101. Fax: (202) 728-9614.
- Institute for Certification of Computing Professionals (ICCP) , 2350 E. Devon Ave., Suite 115, Des Plaines, IL 60018-4610. Phone: (847) 299-4227. Fax: (847) 299-4280.
- National Workforce Center for Emerging Technologies (NWCET) , Bellevue Community College, 3000 Landerholm Circle SE, N258, Bellevue, WA 98007-6484. Phone: (425) 564-4229. Fax: (425) 564-6193.