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Summary Report for:
21-1092.00 - Probation Officers and Correctional Treatment Specialists

Provide social services to assist in rehabilitation of law offenders in custody or on probation or parole. Make recommendations for actions involving formulation of rehabilitation plan and treatment of offender, including conditional release and education and employment stipulations.

Sample of reported job titles: Adult Probation Officer, Correctional Counselor, Deputy Juvenile Officer, Deputy Probation Officer (DPO), Juvenile Probation Officer, Parole Agent, Parole Officer, Probation and Parole Officer, Probation Counselor, Probation Officer

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Interview probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans. See more occupations related to this task.
  • Recommend remedial action or initiate court action in response to noncompliance with terms of probation or parole. See more occupations related to this task.
  • Administer drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs. See more occupations related to this task.
  • Prepare and maintain case folder for each assigned inmate or offender. See more occupations related to this task.
  • Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior. See more occupations related to this task.
  • Conduct prehearing and presentencing investigations and testify in court regarding offenders' backgrounds and recommended sentences and sentencing conditions. See more occupations related to this task.
  • Inform offenders or inmates of requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations. See more occupations related to this task.
  • Write reports describing offenders' progress. See more occupations related to this task.
  • Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders. See more occupations related to this task.
  • Supervise people on community-based sentences, such as electronically monitored home detention, and provide field supervision of probationers by conducting curfew checks or visits to home, work, or school. See more occupations related to this task.
  • Develop liaisons and networks with other parole officers, community agencies, correctional institutions, psychiatric facilities, and aftercare agencies to plan for helping offenders with life adjustments. See more occupations related to this task.
  • Arrange for postrelease services, such as employment, housing, counseling, education, and social activities. See more occupations related to this task.
  • Gather information about offenders' backgrounds by talking to offenders, their families and friends, and other people who have relevant information. See more occupations related to this task.
  • Develop rehabilitation programs for assigned offenders or inmates, establishing rules of conduct, goals, and objectives. See more occupations related to this task.
  • Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders. See more occupations related to this task.
  • Provide offenders or inmates with assistance in matters concerning detainers, sentences in other jurisdictions, writs, and applications for social assistance. See more occupations related to this task.
  • Investigate alleged parole violations, using interviews, surveillance, and search and seizure. See more occupations related to this task.
  • Recommend appropriate penitentiary for initial placement of an offender. See more occupations related to this task.
  • Assess the suitability of penitentiary inmates for release under parole and statutory release programs and submit recommendations to parole boards. See more occupations related to this task.
  • Participate in decisions about whether cases should go before courts and which court should hear them. See more occupations related to this task.
  • Identify and approve work placements for offenders with community service sentences. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Alcohol analysers — Breathalyzers See more occupations related to this tool.
  • Automobiles or cars — Passenger cars See more occupations related to this tool.
  • Body armour — Protective body armor See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Dictation machines — Dictating equipment See more occupations related to this tool.
  • Global positioning system GPS receiver — Electronic tracking devices See more occupations related to this tool.
  • Handcuffs — Metal handcuffs; Plastic handcuffs See more occupations related to this tool.
  • Handguns — Law enforcement handguns See more occupations related to this tool.
  • Laser fax machine — Laser facsimile machines See more occupations related to this tool.
  • Narcotic test kits — Drug testing kits See more occupations related to this tool.
  • Notebook computers — Laptop computers See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Photocopiers — Photocopying equipment See more occupations related to this tool.
  • Riot batons — Side-handle batons See more occupations related to this tool.
  • Special purpose telephones — Multiline telephone systems See more occupations related to this tool.
  • Tablet computers See more occupations related to this tool.
  • Torso and belt restraints — Upper body restraints See more occupations related to this tool.
  • Two way radios — Mobile radios See more occupations related to this tool.
  • Urinalysis analyzers — Urine testing kits See more occupations related to this tool.
  • Videoconferencing systems — Videoconferencing equipment See more occupations related to this tool.

Technology used in this occupation:

  • Calendar and scheduling software — Appointment scheduling software See more occupations related to this technology.
  • Data base user interface and query software — Court records databases; Microsoft Access See more occupations related to this technology.
  • Electronic mail software — Email software; Microsoft Outlook See more occupations related to this technology.
  • Internet browser software — Web browser software See more occupations related to this technology.
  • Map creation software — Electronic tracking device software See more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint See more occupations related to this technology.
  • Project management software — Case management software; Tyler Technologies Odyssey Case Manager See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. See more occupations related to this knowledge.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. See more occupations related to this knowledge.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. See more occupations related to this knowledge.
  • Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. See more occupations related to this knowledge.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. See more occupations related to this knowledge.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. See more occupations related to this knowledge.

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Skills

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Persuasion — Persuading others to change their minds or behavior. See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Negotiation — Bringing others together and trying to reconcile differences. See more occupations related to this skill.
  • Instructing — Teaching others how to do something. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.

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Abilities

  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.

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Work Activities

  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. See more occupations related to this activity.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.

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Detailed Work Activities

  • Write reports or evaluations. See more occupations related to this activity.
  • Counsel clients or patients with substance abuse issues. See more occupations related to this activity.
  • Collect information about clients. See more occupations related to this activity.
  • Interview clients to gather information about their backgrounds, needs, or progress. See more occupations related to this activity.
  • Investigate legal issues. See more occupations related to this activity.
  • Explain regulations, policies, or procedures. See more occupations related to this activity.
  • Refer individuals to educational or work programs. See more occupations related to this activity.
  • Evaluate characteristics of individuals to determine needs or eligibility. See more occupations related to this activity.
  • Recommend legal actions. See more occupations related to this activity.
  • Administer drug screening tests. See more occupations related to this activity.
  • Help clients get needed services or resources. See more occupations related to this activity.
  • Arrange physical or mental health services for clients. See more occupations related to this activity.
  • Develop working relationships with others to facilitate program activities. See more occupations related to this activity.
  • Provide educational materials to community members. See more occupations related to this activity.
  • Plan programs to address community mental wellness needs. See more occupations related to this activity.

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Work Context

  • Contact With Others — 89% responded “Constant contact with others.” See more occupations related to this work context.
  • Telephone — 89% responded “Every day.” See more occupations related to this work context.
  • Face-to-Face Discussions — 84% responded “Every day.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 90% responded “Every day.” See more occupations related to this work context.
  • Electronic Mail — 81% responded “Every day.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 59% responded “Every day.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 43% responded “Every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 54% responded “Every day.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 48% responded “Very important results.” See more occupations related to this work context.
  • Letters and Memos — 44% responded “Every day.” See more occupations related to this work context.
  • Freedom to Make Decisions — 42% responded “A lot of freedom.” See more occupations related to this work context.
  • Work With Work Group or Team — 37% responded “Extremely important.” See more occupations related to this work context.
  • Deal With External Customers — 37% responded “Extremely important.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 40% responded “A lot of freedom.” See more occupations related to this work context.
  • Time Pressure — 39% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Spend Time Sitting — 36% responded “About half the time.” See more occupations related to this work context.
  • Deal With Physically Aggressive People — 34% responded “Every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 42% responded “Very important.” See more occupations related to this work context.
  • Coordinate or Lead Others — 50% responded “Very important.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 33% responded “Important.” See more occupations related to this work context.
  • Physical Proximity — 45% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Exposed to Disease or Infections — 30% responded “Once a year or more but not every month.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 26% responded “High responsibility.” See more occupations related to this work context.

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Job Zone

Title Job Zone Four: Considerable Preparation Needed
Education Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, art directors, and cost estimators.
SVP Range (7.0 to < 8.0)

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Education


Percentage of Respondents
Education Level Required
86   Bachelor's degree
7   Some college, no degree
7   Master's degree

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Credentials

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Interests

Interest code: SEC

  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $23.59 hourly, $49,060 annual
State wages Local Salary Info
 
Employment (2012) 90,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 23,600
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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