Skip navigation

Summary Report for:
39-3011.00 - Gaming Dealers

Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands.

Sample of reported job titles: 21 Dealer, Black Jack Dealer, Blackjack Dealer, Card Dealer, Casino Dealer, Dealer, Dual Rate Dealer, Games Dealer, Poker Dealer, Table Games Dealer

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game. See more occupations related to this task.
  • Stand behind a gaming table and deal the appropriate number of cards to each player. See more occupations related to this task.
  • Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack. See more occupations related to this task.
  • Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations. See more occupations related to this task.
  • Exchange paper currency for playing chips or coin money. See more occupations related to this task.
  • Check to ensure that all players have placed bets before play begins. See more occupations related to this task.
  • Start and control games and gaming equipment, and announce winning numbers or colors. See more occupations related to this task.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition. See more occupations related to this task.
  • Apply rule variations to card games such as poker, in which players bet on the value of their hands. See more occupations related to this task.
  • Open and close cash floats and game tables. See more occupations related to this task.
  • Answer questions about game rules and casino policies. See more occupations related to this task.
  • Refer patrons to gaming cashiers to collect winnings. See more occupations related to this task.
  • Receive, verify, and record patrons' cash wagers. See more occupations related to this task.
  • Supervise staff and monitor gambling tables to ensure security of the game. See more occupations related to this task.
  • Work as part of a team of dealers in games such as baccarat or craps. See more occupations related to this task.
  • Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won. See more occupations related to this task.
  • Participate in games for gambling establishments to provide the minimum complement of players at a table. See more occupations related to this task.
  • Seat patrons at gaming tables. See more occupations related to this task.
  • Prepare collection reports for submission to supervisors. See more occupations related to this task.
  • Train new dealers. See more occupations related to this task.

Find occupations related to multiple tasks

back to top

Tools & Technology

Tools used in this occupation:

  • Card tables — Baccarat tables; Blackjack tables; Craps tables; Poker tables See more occupations related to this tool.
  • Cash or ticket boxes — Imprest banks; Table banks; Table game drop boxes See more occupations related to this tool.
  • Coin banks — Table chip trays See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Dice See more occupations related to this tool.
  • Notebook computers — Laptop computers See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Playing cards See more occupations related to this tool.
  • Roulette wheels See more occupations related to this tool.
  • Table gambling management systems — Player tracking system software; Progressive Gaming Chip Inventory System; Tangam Gaming TableEye21; Tangam Gaming TableEyeBacc (see all 5 examples) See more occupations related to this tool.

Technology used in this occupation:

  • Electronic mail software — Email software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.

back to top

Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. See more occupations related to this knowledge.

back to top

Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Instructing — Teaching others how to do something. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.

back to top

Abilities

  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted. See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. See more occupations related to this ability.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.

back to top

Work Activities

  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.

back to top

Detailed Work Activities

  • Conduct gaming transactions. See more occupations related to this activity.
  • Conduct amusement or gaming activities. See more occupations related to this activity.
  • Monitor operational quality or safety. See more occupations related to this activity.
  • Operate gaming equipment. See more occupations related to this activity.
  • Inspect equipment to ensure proper functioning. See more occupations related to this activity.
  • Maintain financial or account records. See more occupations related to this activity.
  • Usher patrons to seats or exits. See more occupations related to this activity.
  • Supervise service workers. See more occupations related to this activity.
  • Compute gaming wins and losses. See more occupations related to this activity.
  • Prepare operational reports or records. See more occupations related to this activity.
  • Respond to customer inquiries. See more occupations related to this activity.
  • Train service staff. See more occupations related to this activity.

Find occupations related to multiple detailed work activities

back to top

Work Context

  • Importance of Being Exact or Accurate — 85% responded “Extremely important.” See more occupations related to this work context.
  • Contact With Others — 85% responded “Constant contact with others.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 76% responded “Continually or almost continually.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 85% responded “Every day.” See more occupations related to this work context.
  • Physical Proximity — 55% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 74% responded “Continually or almost continually.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 59% responded “Every day.” See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 57% responded “Every day.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 64% responded “Extremely important.” See more occupations related to this work context.
  • Spend Time Standing — 66% responded “Continually or almost continually.” See more occupations related to this work context.
  • Work With Work Group or Team — 50% responded “Extremely important.” See more occupations related to this work context.
  • Deal With External Customers — 58% responded “Extremely important.” See more occupations related to this work context.
  • Face-to-Face Discussions — 48% responded “Every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 56% responded “Every day.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 42% responded “Very important results.” See more occupations related to this work context.
  • Spend Time Bending or Twisting the Body — 48% responded “Continually or almost continually.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 35% responded “Every day.” See more occupations related to this work context.
  • Level of Competition — 28% responded “Highly competitive.” See more occupations related to this work context.

back to top

Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

back to top

Education


Percentage of Respondents
Education Level Required
60   High school diploma or equivalent Help
39   Less than high school diploma
1   Post-secondary certificate Help

back to top

Credentials

Find Licenses

back to top

Interests

Interest code: CER

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

back to top

Work Styles

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.

back to top

Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.

back to top

Related Occupations

back to top

Wages & Employment Trends

Median wages (2014) $8.93 hourly, $18,560 annual
State wages Local Salary Info
 
Employment (2012) 100,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 28,700
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

back to top

Job Openings on the Web

Find Jobs Job Banks

back to top

Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

back to top