Gambling Change Persons and Booth Cashiers
41-2012.00
Updated 2025

Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

Sample of reported job titles: Booth Cashier, Cage Cashier, Cashier, Casino Banker, Casino Cashier, Change Person, Slot Attendant, Slot Floor Person, Slot Technician, Vault Cashier

Occupation-Specific Information

Tasks

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Technology Skills

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Occupational Requirements

Work Activities

  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Detailed Work Activities

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Work Context

  • Contact With Others — 87% responded “Constant contact with others.”
  • Importance of Being Exact or Accurate — 84% responded “Extremely important.”
  • Face-to-Face Discussions with Individuals and Within Teams — 85% responded “Every day.”
  • Dealing With Unpleasant, Angry, or Discourteous People — 67% responded “Every day.”
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable — 78% responded “Every day.”
  • Spend Time Making Repetitive Motions — 77% responded “Continually or almost continually.”
  • Importance of Repeating Same Tasks — 72% responded “Extremely important.”
  • Spend Time Standing — 75% responded “Continually or almost continually.”
  • Deal With External Customers or the Public in General — 65% responded “Extremely important.”
  • Frequency of Decision Making — 64% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results — 51% responded “Very important results.”
  • Indoors, Environmentally Controlled — 76% responded “Every day.”
  • Telephone Conversations — 49% responded “Every day.”
  • Physical Proximity — 56% responded “Moderately close (at arm's length).”
  • Work With or Contribute to a Work Group or Team — 41% responded “Extremely important.”
  • Exposed to Contaminants — 54% responded “Every day.”
  • Time Pressure — 56% responded “Every day.”
  • Conflict Situations — 30% responded “Once a week or more but not every day.”
  • Determine Tasks, Priorities and Goals — 41% responded “Some freedom.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 50% responded “Continually or almost continually.”
  • Freedom to Make Decisions — 34% responded “Some freedom.”
  • Written Letters and Memos — 42% responded “Once a week or more but not every day.”

Experience Requirements

Job Zone

Title
Job Zone Two: Some Preparation Needed
Education
These occupations usually require a high school diploma.
Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
SVP Range
(4.0 to < 6.0)

Training & Credentials

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Apprenticeship Opportunities

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Worker Requirements

Skills

  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination — Adjusting actions in relation to others' actions.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Speaking — Talking to others to convey information effectively.

Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 96%
     
    High school diploma or equivalent required
  • 2%
     
    Some college, no degree required
  • 1%
     
    Post-secondary certificate required

Worker Characteristics

Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

Interests

Interest code: CE
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  • Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
  • Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Work Styles

  • Cautiousness — A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
  • Integrity — A tendency to be honest and ethical at work.
  • Attention to Detail — A tendency to be detail-oriented, organized, and thorough in completing work.
  • Dependability — A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

Workforce Characteristics

Wages & Employment Trends

Median wages (2024)
$16.74 hourly, $34,810 annual
State wages
Local wages
Employment (2024)
22,600 employees
Projected growth (2024-2034)
Decline (-1% or lower)
Projected job openings (2024-2034)
4,000
State trends
Top industries (2024)

Source: Bureau of Labor Statistics 2024 wage data and 2024-2034 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

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More Information

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