Gambling Cage Workers
In a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
Sample of reported job titles:
Cage and Players Club Rep (Cage and Players Club Representative), Cage Cashier, Casino Cage Cashier, Casino Cashier, Casino Services Rep (Casino Services Representative), Dual Rate Banker, Gaming Cage Worker, Gaming Cashier, Mutuel Clerk, Vault Cashier
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Tasks
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Maintain confidentiality of customers' transactions.
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Follow all gaming regulations.
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Cash checks and process credit card advances for patrons.
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Supply currency, coins, chips, or gaming checks to other departments as needed.
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Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
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Count funds and reconcile daily summaries of transactions to balance books.
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Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
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Determine cash requirements for windows and order all necessary currency, coins, or chips.
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Perform removal and rotation of cash, coin, or chip inventories as necessary.
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Provide assistance in the training and orientation of new cashiers.
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Provide customers with information about casino operations.
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Prepare bank deposits, balancing assigned funds as necessary.
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Prepare reports, including assignment of company funds or recording of department revenues.
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Record casino exchange transactions, using cash registers.
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Establish new computer accounts.
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Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
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Technology Skills
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Electronic mail software — Microsoft Outlook
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Office suite software — Corel WordPerfect Office Suite; Microsoft Office software
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Presentation software — Microsoft PowerPoint
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Spreadsheet software — Microsoft Excel
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Word processing software — Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
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Work Activities
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Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
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Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
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Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
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Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
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Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
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Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
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Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
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Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
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Detailed Work Activities
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Monitor organizational compliance with regulations.
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Prepare cash for deposit or disbursement.
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Execute sales or other financial transactions.
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Stock supplies or merchandise.
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Prepare research or technical reports.
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Maintain financial or account records.
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Reconcile records of sales or other financial transactions.
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Order materials, supplies, or equipment.
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Verify accuracy of financial or transactional data.
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Enter information into databases or software programs.
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Sell products or services.
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Explain regulations, policies, or procedures.
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Work Context
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Contact With Others — 96% responded “Constant contact with others.”
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Importance of Being Exact or Accurate — 97% responded “Extremely important.”
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Indoors, Environmentally Controlled — 97% responded “Every day.”
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Importance of Repeating Same Tasks — 87% responded “Extremely important.”
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Deal With External Customers — 79% responded “Extremely important.”
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Work With Work Group or Team — 60% responded “Extremely important.”
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Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 69% responded “Continually or almost continually.”
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Spend Time Making Repetitive Motions — 46% responded “Continually or almost continually.”
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Deal With Unpleasant or Angry People — 41% responded “Every day.”
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Physical Proximity — 72% responded “Moderately close (at arm's length).”
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Time Pressure — 50% responded “Every day.”
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Spend Time Standing — 44% responded “More than half the time.”
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Consequence of Error — 50% responded “Extremely serious.”
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Frequency of Decision Making — 71% responded “Every day.”
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Face-to-Face Discussions — 54% responded “Every day.”
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Impact of Decisions on Co-workers or Company Results — 57% responded “Very important results.”
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Sounds, Noise Levels Are Distracting or Uncomfortable — 51% responded “Every day.”
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Coordinate or Lead Others — 40% responded “Very important.”
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Telephone — 34% responded “Every day.”
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Freedom to Make Decisions — 35% responded “Some freedom.”
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Frequency of Conflict Situations — 34% responded “Once a week or more but not every day.”
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Responsibility for Outcomes and Results — 23% responded “Very high responsibility.”
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Responsible for Others' Health and Safety — 23% responded “Limited responsibility.”
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Structured versus Unstructured Work — 32% responded “Some freedom.”
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
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Skills
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Speaking — Talking to others to convey information effectively.
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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Mathematics — Using mathematics to solve problems.
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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
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Service Orientation — Actively looking for ways to help people.
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Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
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Time Management — Managing one's own time and the time of others.
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Writing — Communicating effectively in writing as appropriate for the needs of the audience.
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Knowledge
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
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Abilities
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Near Vision — The ability to see details at close range (within a few feet of the observer).
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Speech Clarity — The ability to speak clearly so others can understand you.
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Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
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Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
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Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
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Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Speech Recognition — The ability to identify and understand the speech of another person.
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Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
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Written Comprehension — The ability to read and understand information and ideas presented in writing.
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Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Written Expression — The ability to communicate information and ideas in writing so others will understand.
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Interests
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Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Work Values
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Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Work Styles
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Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
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Integrity — Job requires being honest and ethical.
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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
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Initiative — Job requires a willingness to take on responsibilities and challenges.
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Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
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Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
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Persistence — Job requires persistence in the face of obstacles.
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Wages & Employment Trends
- Median wages (2023)
- $17.36 hourly, $36,110 annual
- State wages
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- Local wages
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- Employment (2023)
- 13,100 employees
- Projected growth (2023-2033)
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Decline (-1% or lower)
- Projected job openings (2023-2033)
- 1,300
- State trends
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- Top industries (2023)
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Source: Bureau of Labor Statistics 2023 wage data
external site and 2023-2033 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
Disclaimer:
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
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