Summary Report for:
41-9022.00 - Real Estate Sales Agents
Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.
Sample of reported job titles: Associate Broker, Broker Associate, Broker in Charge, Real Estate Agent, Real Estate Broker, Real Estate Broker Associate, Real Estate Salesperson, Realtor, Sales Agent
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Present purchase offers to sellers for consideration.
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Interview clients to determine what kinds of properties they are seeking.
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
- Generate lists of properties that are compatible with buyers' needs and financial resources.
- Contact property owners and advertise services to solicit property sales listings.
- Arrange for title searches to determine whether clients have clear property titles.
- Display commercial, industrial, agricultural, and residential properties to clients and explain their features.
- Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.
- Coordinate appointments to show homes to prospective buyers.
- Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.
- Advise sellers on how to make homes more appealing to potential buyers.
- Investigate clients' financial and credit status to determine eligibility for financing.
- Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.
- Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.
- Conduct seminars and training sessions for sales agents to improve sales techniques.
- Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.
- Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
- Appraise properties to determine loan values.
Tools & Technology
Tools used in this occupation:
- Desktop computers
- Digital cameras
- Global positioning system GPS receiver — Global positioning system GPS receivers
- Laser printers
- Measuring wheels for distance — Measuring wheels
- Notebook computers — Laptop computers
- Personal computers
- Personal digital assistant PDAs or organizers — Personal digital assistants PDA
Technology used in this occupation:
- Accounting software — Intuit QuickBooks software; OWL Bookkeeping for Realtors
- Analytical or scientific software — Home rating software
- Calendar and scheduling software — Scheduling software; Showing Suite Showing Calendar
- Customer relationship management CRM software — Agent Business Builder; DataBasix Technologies Lead Commander; PrimaSoft PC Realtor Organizer Deluxe; Top Producer software (see all 6 examples)
- Data base reporting software — iKorb Real Estate; Internet based MLS database software; National Association of Realtors Online Database
- Data base user interface and query software — Argosy Legal Systems Power Closer; Front Desk software; Showing Suite HomeFollowup; Yardi Systems Yardi Enterprise (see all 7 examples)
- Data mining software — eGrabber ListGrabber
- Desktop publishing software — Digital Contracts software
- Document management software — Adobe Systems Adobe Acrobat software; Microsoft Word Hard to Find Contracts
- Electronic mail software — Email software; Microsoft Outlook
- Expert system software — CMA Stuffers; Commercial Pro software; ProForce Highlight Flyer Master; RPIS Silent Flyer (see all 13 examples)
- Financial analysis software — In-Hand Pocket APOD; RealData Comparative Lease Analysis; SRC Cash Flow Analyzer Pro; Wheatworks Real Estate Calculator Suite (see all 12 examples)
- Graphics or photo imaging software — ClipEze software; Easypano Tourweaver; Panoweaver software; The IPIX Real Estate Wizard hometour360 Wizard (see all 5 examples)
- Internet browser software
- Map creation software — DeLorme Topo USA; FloodMaps; Geographic information system GIS software; Greenbrier Graphics Deed Plotter
- Office suite software — Microsoft Office software; RealtyStar AgentOffice
- Presentation software — Microsoft PowerPoint; Reality Star ProAGENT Power Series Presentations
- Project management software — Telluride Software Classic Trak-It
- Route navigation software — Garmin City Select; Navigation software
- Spreadsheet software — IBM Lotus 1-2-3; Microsoft Excel
- Video creation and editing software — Panorama Technologies ModelWeaver
- Voice recognition software — General Magic Portico
- Web page creation and editing software — MediaVue software; Microsoft FrontPage
- Word processing software — Corel WordPerfect software; HUD1 Forms for Win/Mac software; Microsoft Word; Relocate EZE software
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Negotiation — Bringing others together and trying to reconcile differences.
- Persuasion — Persuading others to change their minds or behavior.
- Speaking — Talking to others to convey information effectively.
- Coordination — Adjusting actions in relation to others' actions.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Service Orientation — Actively looking for ways to help people.
- Time Management — Managing one's own time and the time of others.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Far Vision — The ability to see details at a distance.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Detailed Work Activities
- Negotiate prices or other sales terms.
- Gather customer or product information to determine customer needs.
- Develop professional relationships or networks.
- Appraise property values.
- Develop content for sales presentations or other materials.
- Develop proposals for current or prospective customers.
- Prepare sales or other contracts.
- Explain technical product or service information to customers.
- Contact current or potential customers to promote products or services.
- Deliver promotional presentations to current or prospective customers.
- Advise real estate clients.
- Recommend products or services to customers.
- Contract real estate to clients.
- Arrange delivery of goods or services.
- Verify customer credit information.
- Examine condition of property or products.
- Obtain property information.
- Identify investment opportunities or strategies.
- Attend events to develop professional knowledge.
- Schedule appointments with prospective customers.
- Train sales personnel.
- Electronic Mail — 96% responded “Every day.”
- Structured versus Unstructured Work — 96% responded “A lot of freedom.”
- Telephone — 96% responded “Every day.”
- Contact With Others — 89% responded “Constant contact with others.”
- Freedom to Make Decisions — 86% responded “A lot of freedom.”
- Face-to-Face Discussions — 75% responded “Every day.”
- In an Enclosed Vehicle or Equipment — 79% responded “Every day.”
- Duration of Typical Work Week — 79% responded “More than 40 hours.”
- Level of Competition — 61% responded “Extremely competitive.”
- Deal With External Customers — 64% responded “Extremely important.”
- Letters and Memos — 57% responded “Every day.”
- Frequency of Decision Making — 61% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 54% responded “Very important results.”
- Importance of Being Exact or Accurate — 57% responded “Very important.”
- Time Pressure — 43% responded “Once a week or more but not every day.”
- Physical Proximity — 50% responded “Moderately close (at arm's length).”
- Indoors, Environmentally Controlled — 50% responded “Every day.”
- Outdoors, Exposed to Weather — 50% responded “Once a week or more but not every day.”
- Work With Work Group or Team — 29% responded “Very important.”
- Coordinate or Lead Others — 29% responded “Very important.”
- Spend Time Sitting — 50% responded “About half the time.”
- Frequency of Conflict Situations — 36% responded “Once a month or more but not every week.”
|Title||Job Zone Three: Medium Preparation Needed|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.|
|Related Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.|
|SVP Range||(6.0 to < 7.0)|
Percentage of Respondents
|Education Level Required|
|32||High school diploma or equivalent|
|29||Less than high school diploma|
Interest code: EC
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Integrity — Job requires being honest and ethical.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Persistence — Job requires persistence in the face of obstacles.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Wages & Employment Trends
|Median wages (2014)||$19.71 hourly, $40,990 annual|
|Employment (2012)||342,000 employees|
|Projected growth (2012-2022)||Average (8% to 14%)|
|Projected job openings (2012-2022)||70,200|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Real Estate Brokers and Sales Agents . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.