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Summary Report for:
51-1011.00 - First-Line Supervisors of Production and Operating Workers

Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.

Sample of reported job titles: Production Supervisor, Manufacturing Supervisor, Team Leader, Shift Supervisor, Production Manager, Supervisor, Assembly Supervisor, Plant Manager, Department Manager, Molding Supervisor

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Inspect materials, products, or equipment to detect defects or malfunctions.
  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  • Keep records of employees' attendance and hours worked.
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

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Tools & Technology

Tools used in this occupation:

Hard hats
Hazardous material protective apparel — Personal protective clothing
Notebook computers
Scanners — Laser scanners
Touch screen monitors — Operator terminals

Technology used in this occupation:

Electronic mail software — Email software; IBM Lotus Notes; Microsoft Outlook
Enterprise resource planning ERP software — Bowen & Groves M1 ERP; Retain Resource Planning; SAP software; Technology Group International Enterprise 21 ERP
Materials requirements planning logistics and supply chain software — Integrated materials management systems; Materials management software; QA Software QMS Materials Management
Project management software — HCSS HeavyJob; Total quality management TQM software
Time accounting software — Kronos Workforce Timekeeper; Timekeeping software; Work Technology WorkTech Time

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Knowledge

Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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Skills

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking — Talking to others to convey information effectively.
Coordination — Adjusting actions in relation to others' actions.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Time Management — Managing one's own time and the time of others.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

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Abilities

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.

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Work Activities

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

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Work Context

Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
Telephone — How often do you have telephone conversations in this job?
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Duration of Typical Work Week — Number of hours typically worked in one week.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
44   High school diploma or equivalent
23   Some college, no degree
23   Bachelor's degree

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Interests

Interest code: ERC

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Integrity — Job requires being honest and ethical.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

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Work Values

Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

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Related Occupations

11-3051.00 Industrial Production Managers   Green Occupation Green
17-3029.01 Non-Destructive Testing Specialists   Bright Outlook Bright Outlook  
45-1011.05 First-Line Supervisors of Logging Workers Green Occupation
45-1011.07 First-Line Supervisors of Agricultural Crop and Horticultural Workers Green Occupation
47-1011.00 First-Line Supervisors of Construction Trades and Extraction Workers Bright Outlook
49-1011.00 First-Line Supervisors of Mechanics, Installers, and Repairers Bright Outlook Green Occupation
51-9021.00 Crushing, Grinding, and Polishing Machine Setters, Operators, and Tenders
53-1011.00 Aircraft Cargo Handling Supervisors
53-1021.00 First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
53-1031.00 First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators

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Wages & Employment Trends

National

Median wages (2012) $25.98 hourly, $54,040 annual
Employment (2012) 595,000 employees
Projected growth (2012-2022) Decline (-3% or lower) Decline (-3% or lower)
Projected job openings (2012-2022) 83,700
Top industries (2012)

State & National

          CareerOneStop

Source: Bureau of Labor Statistics 2012 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

Find Jobs
for First-Line Supervisors of Production and Operating Workers

          mySkills myFuture

State & National Job Banks

          CareerOneStop

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