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Summary Report for:
51-1011.00 - First-Line Supervisors of Production and Operating Workers

Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.

Sample of reported job titles: Assembly Supervisor, Department Manager, Manufacturing Supervisor, Molding Supervisor, Plant Manager, Production Manager, Production Supervisor, Shift Supervisor, Supervisor, Team Leader

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Enforce safety and sanitation regulations. See more occupations related to this task.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators. See more occupations related to this task.
  • Confer with other supervisors to coordinate operations and activities within or between departments. See more occupations related to this task.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals. See more occupations related to this task.
  • Inspect materials, products, or equipment to detect defects or malfunctions. See more occupations related to this task.
  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards. See more occupations related to this task.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers. See more occupations related to this task.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers. See more occupations related to this task.
  • Keep records of employees' attendance and hours worked. See more occupations related to this task.
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs. See more occupations related to this task.
  • Requisition materials, supplies, equipment parts, or repair services. See more occupations related to this task.
  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results. See more occupations related to this task.
  • Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads. See more occupations related to this task.
  • Confer with management or subordinates to resolve worker problems, complaints, or grievances. See more occupations related to this task.
  • Set up and adjust machines and equipment. See more occupations related to this task.
  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency. See more occupations related to this task.
  • Recommend or execute personnel actions, such as hirings, evaluations, and promotions. See more occupations related to this task.
  • Calculate labor and equipment requirements and production specifications, using standard formulas. See more occupations related to this task.
  • Plan and develop new products and production processes. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Desktop computers See more occupations related to this tool.
  • Hard hats See more occupations related to this tool.
  • Hazardous material protective apparel — Personal protective clothing See more occupations related to this tool.
  • Laser printers See more occupations related to this tool.
  • Notebook computers See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Respirators See more occupations related to this tool.
  • Safety glasses See more occupations related to this tool.
  • Safety shoes See more occupations related to this tool.
  • Scanners — Laser scanners See more occupations related to this tool.
  • Touch screen monitors — Operator terminals See more occupations related to this tool.

Technology used in this occupation:

  • Data base user interface and query software — Database software; Microsoft Total Quality Control Management; Oracle software See more occupations related to this technology.
  • Electronic mail software — Email software; IBM Lotus Notes; Microsoft Outlook See more occupations related to this technology.
  • Enterprise resource planning ERP software — Bowen & Groves M1 ERP; Retain Resource Planning; SAP software; Technology Group International Enterprise 21 ERP (see all 17 examples) See more occupations related to this technology.
  • Human resources software — GHG electronic employee management suite eEMS software See more occupations related to this technology.
  • Internet browser software — Netscape software See more occupations related to this technology.
  • Inventory management software See more occupations related to this technology.
  • Materials requirements planning logistics and supply chain software — Integrated materials management systems; Materials management software; QA Software QMS Materials Management See more occupations related to this technology.
  • Office suite software — Microsoft Office software See more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint See more occupations related to this technology.
  • Project management software — HCSS HeavyJob; Total quality management TQM software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Time accounting software — Kronos Workforce Timekeeper; Timekeeping software; Work Technology WorkTech Time See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. See more occupations related to this knowledge.
  • Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance. See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. See more occupations related to this knowledge.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. See more occupations related to this knowledge.
  • Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. See more occupations related to this knowledge.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. See more occupations related to this knowledge.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. See more occupations related to this skill.
  • Persuasion — Persuading others to change their minds or behavior. See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience. See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. See more occupations related to this skill.
  • Instructing — Teaching others how to do something. See more occupations related to this skill.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. See more occupations related to this skill.
  • Negotiation — Bringing others together and trying to reconcile differences. See more occupations related to this skill.
  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly. See more occupations related to this skill.
  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance. See more occupations related to this skill.
  • Operations Analysis — Analyzing needs and product requirements to create a design. See more occupations related to this skill.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. See more occupations related to this skill.

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Abilities

  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Far Vision — The ability to see details at a distance. See more occupations related to this ability.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). See more occupations related to this ability.
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. See more occupations related to this ability.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. See more occupations related to this ability.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. See more occupations related to this ability.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted. See more occupations related to this ability.
  • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). See more occupations related to this ability.

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Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money. See more occupations related to this activity.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. See more occupations related to this activity.
  • Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.

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Detailed Work Activities

  • Calculate specific material, equipment, or labor requirements for production. See more occupations related to this activity.
  • Order materials, supplies, or equipment. See more occupations related to this activity.
  • Plan production or operational procedures or sequences. See more occupations related to this activity.
  • Direct operational or production activities. See more occupations related to this activity.
  • Advise others on ways to improve processes or products. See more occupations related to this activity.
  • Record operational or production data. See more occupations related to this activity.
  • Monitor equipment operation to ensure proper functioning. See more occupations related to this activity.
  • Study blueprints or other instructions to determine equipment setup requirements. See more occupations related to this activity.
  • Determine metal or plastic production methods. See more occupations related to this activity.
  • Exchange information with colleagues. See more occupations related to this activity.
  • Inspect production equipment. See more occupations related to this activity.
  • Confer with others to resolve production problems or equipment malfunctions. See more occupations related to this activity.
  • Instruct workers to use equipment or perform technical procedures. See more occupations related to this activity.

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Work Context

  • Sounds, Noise Levels Are Distracting or Uncomfortable — 85% responded “Every day.” See more occupations related to this work context.
  • Contact With Others — 74% responded “Constant contact with others.” See more occupations related to this work context.
  • Face-to-Face Discussions — 13% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Indoors, Not Environmentally Controlled — 89% responded “Every day.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 70% responded “Very high responsibility.” See more occupations related to this work context.
  • Telephone — 66% responded “Every day.” See more occupations related to this work context.
  • Freedom to Make Decisions — 57% responded “A lot of freedom.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 61% responded “Very high responsibility.” See more occupations related to this work context.
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 82% responded “Every day.” See more occupations related to this work context.
  • Duration of Typical Work Week — 66% responded “More than 40 hours.” See more occupations related to this work context.
  • Time Pressure — 59% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 71% responded “Some freedom.” See more occupations related to this work context.
  • Pace Determined by Speed of Equipment — 48% responded “Extremely important.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 40% responded “Very important results.” See more occupations related to this work context.
  • Work With Work Group or Team — 39% responded “Extremely important.” See more occupations related to this work context.
  • Electronic Mail — 65% responded “Every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 27% responded “Extremely important.” See more occupations related to this work context.
  • Frequency of Decision Making — 46% responded “Every day.” See more occupations related to this work context.
  • Spend Time Walking and Running — 67% responded “More than half the time.” See more occupations related to this work context.
  • Exposed to Hazardous Equipment — 14% responded “Once a year or more but not every month.” See more occupations related to this work context.
  • Spend Time Standing — 46% responded “More than half the time.” See more occupations related to this work context.
  • Coordinate or Lead Others — 37% responded “Extremely important.” See more occupations related to this work context.
  • Physical Proximity — 48% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 34% responded “Every day.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 34% responded “Very important.” See more occupations related to this work context.
  • Level of Competition — 45% responded “Highly competitive.” See more occupations related to this work context.
  • Exposed to Contaminants — 42% responded “Every day.” See more occupations related to this work context.
  • Exposed to Minor Burns, Cuts, Bites, or Stings — 32% responded “Once a year or more but not every month.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 33% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Consequence of Error — 30% responded “Fairly serious.” See more occupations related to this work context.
  • Deal With External Customers — 30% responded “Extremely important.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 54% responded “Once a month or more but not every week.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
44   High school diploma or equivalent Help
23   Bachelor's degree
14   Some college, no degree

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Credentials

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Interests

Interest code: ERC

  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.

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Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $26.69 hourly, $55,520 annual
State wages Local Salary Info
 
Employment (2012) 595,000 employees
Projected growth (2012-2022) Decline (-3% or lower) Decline (-3% or lower)
Projected job openings (2012-2022) 83,700
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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