Summary Report for:
53-3021.00 - Bus Drivers, Transit and Intercity
Drive bus or motor coach, including regular route operations, charters, and private carriage. May assist passengers with baggage. May collect fares or tickets.
Sample of reported job titles: Bus Driver, Bus Operator, Charter Coach Driver, Charter Driver, Driver, Motor Coach Driver, Motor Coach Operator, Transit Bus Driver, Transit Coach Operator, Transit Operator
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
- Park vehicles at loading areas so that passengers can board.
- Advise passengers to be seated and orderly while on vehicles.
- Inspect vehicles and check gas, oil, and water levels prior to departure.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Handle passenger emergencies or disruptions.
- Record information, such as cash receipts and ticket fares, and maintain log book.
- Collect tickets or cash fares from passengers.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Report delays or accidents.
- Maintain cleanliness of bus or motor coach.
- Load and unload baggage in baggage compartments.
- Make minor repairs to vehicle and change tires.
Tools & Technology
Tools used in this occupation:
- Automotive doors — Powered service doors
- Automotive hydraulic systems — Bus kneeling systems
- Busses — Passenger buses
- Emergency medical services first aid kits — Emergency first-aid kits
- Fire extinguishers — Portable fire extinguishers
- Grease guns — Lube guns
- Informational signs — Electronic destination signs
- Lifts — Rear lifts; Wheelchair lifts
- Minivans or vans — Passenger vans
- Mobile phones — Cell phones
- Public address systems — Public address PA systems
- Security cameras — Digital surveillance camera systems
- Tablet computers
- Tire pressure gauge — Tire pressure gauges
- Two way radios
- Wheelchair accessories — Wheelchair restraint systems
Technology used in this occupation:
- Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Operation and Control — Controlling operations of equipment or systems.
- Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Time Management — Managing one's own time and the time of others.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Service Orientation — Actively looking for ways to help people.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Speaking — Talking to others to convey information effectively.
- Far Vision — The ability to see details at a distance.
- Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
- Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Detailed Work Activities
- Follow safety procedures for vehicle operation.
- Inspect motor vehicles.
- Load shipments, belongings, or materials.
- Notify others of emergencies, problems, or hazards.
- Assist others during emergencies.
- Drive passenger vehicles.
- Collect fares or payment from customers.
- Record sales or transactions data.
- Provide transportation information to passengers or customers.
- Record operational or production data.
- Assist customers to ensure comfort or safety.
- Measure the level or depth of water or other liquids.
- Assist passengers during vehicle boarding.
- Maintain vehicles in good working condition.
- Clean vehicles or vehicle components.
- In an Enclosed Vehicle or Equipment — 97% responded “Every day.”
- Physical Proximity — 66% responded “Very close (near touching).”
- Spend Time Sitting — 62% responded “Continually or almost continually.”
- Freedom to Make Decisions — 67% responded “A lot of freedom.”
- Time Pressure — 78% responded “Every day.”
- Contact With Others — 72% responded “Constant contact with others.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 65% responded “Continually or almost continually.”
- Outdoors, Exposed to Weather — 74% responded “Every day.”
- Deal With External Customers — 50% responded “Extremely important.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 58% responded “Every day.”
- Frequency of Decision Making — 71% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 51% responded “Very important results.”
- Spend Time Making Repetitive Motions — 58% responded “Continually or almost continually.”
- Deal With Unpleasant or Angry People — 40% responded “Once a week or more but not every day.”
- Exposed to Disease or Infections — 55% responded “Every day.”
- Exposed to Contaminants — 65% responded “Every day.”
- Face-to-Face Discussions — 64% responded “Every day.”
- Importance of Being Exact or Accurate — 31% responded “Extremely important.”
- Responsible for Others' Health and Safety — 54% responded “Very high responsibility.”
- Structured versus Unstructured Work — 35% responded “A lot of freedom.”
- Work With Work Group or Team — 30% responded “Important.”
- Consequence of Error — 39% responded “Extremely serious.”
- Very Hot or Cold Temperatures — 34% responded “Every day.”
- Duration of Typical Work Week — 48% responded “40 hours.”
- Telephone — 36% responded “Every day.”
- Extremely Bright or Inadequate Lighting — 39% responded “Never.”
- Frequency of Conflict Situations — 41% responded “Once a month or more but not every week.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to < 6.0)|
Percentage of Respondents
|Education Level Required|
|74||High school diploma or equivalent|
|5||Less than high school diploma|
Interest code: RS
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Integrity — Job requires being honest and ethical.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Persistence — Job requires persistence in the face of obstacles.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Wages & Employment Trends
|Median wages (2014)||$18.02 hourly, $37,470 annual|
|Employment (2012)||171,000 employees|
|Projected growth (2012-2022)||Average (8% to 14%)|
|Projected job openings (2012-2022)||48,100|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Bus Drivers . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.