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How do they match:
Funeral Home Managers
1
Alternate Occupation Title
Funeral
Service
Manager
1
O*NET-SOC Description
Plan, direct, or coordinate the
services
or resources of funeral homes. Includes activities such as determining prices for
services
or merchandise and managing the facilities of funeral homes.
12
Tasks
Attend or make presentations at community events to promote funeral home
services
or build community relationships.
Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for
services.
Direct or monitor administrative, support, repair, or maintenance
services
for funeral homes.
Evaluate the performance of vendors, contract employees, or other
service
providers to ensure quality and cost-efficiency.
Monitor funeral
service
operations to ensure that they comply with applicable policies, regulations, and laws.
Negotiate contracts for prearranged funeral
services.
Plan and implement changes to
service
offerings to meet community needs or increase funeral home revenues.
Respond to
customer
complaints, legal inquiries, payment negotiations, or other post-
service
matters.
Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or
service
improvements.
Sell funeral
services
, products, or merchandise to clients.
Set marketing, sales, or other financial goals for funeral
service
establishments and monitor progress toward these goals.
Set prices or credit terms for funeral products or
services.
5
Detailed Work Activities
Advise
customers
on technical or procedural issues.
Interview employees,
customers
, or others to collect information.
Negotiate sales or lease agreements for products or
services.
Promote products,
services
, or programs.
Resolve
customer
complaints or problems.
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Crosswalks
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DOT
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ESCO
Sites
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Creative Commons CC-BY
License
How do they match: 11-9171.00 - Funeral Home Managers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated November 19, 2024
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