How do they match: Credit Counselors

  • Collections Representative
  • Credit Representative
  • Loan Representative
  • Loan Servicing Representative

  • Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.

  • Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.
  • Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
  • Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Conduct research to help clients avoid repossessions or foreclosures or remove levies or wage garnishments.
  • Estimate time for debt repayment, given amount of debt, interest rates, and available funds.
  • Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
  • Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
  • Recommend educational materials or resources to clients on matters, such as financial planning, budgeting, or credit.

  • Educate clients on financial planning topics.
  • Advise others on financial matters.
  • Compute debt repayment schedules.