How do they match: Computer User Support Specialists

  • Service Desk Analyst
  • Application Customer Service Representative
  • Customer Service Tech
  • Customer Service Technician
  • Field Service Tech
  • Field Service Technician
  • Technical Services Specialist

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.