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How do they match:
Computer User Support Specialists
1
O*NET-SOC Title
Computer
User Support Specialists
38
Alternate Occupation Titles
Computer
Customer Support Specialist
Computer
Hardware Tech
Computer
Hardware Technician
Computer
Help Desk Rep
Computer
Help Desk Representative
Computer
Help Desk Specialist
Computer
Instructor
Computer
Lab Assistant
Computer
Laboratory Assistant
Computer
Operations Tech
Computer
Operations Technician
Computer
Operator
Computer
Specialist
Computer
Support Specialist
Computer
Support Tech
Computer
Support Technician
Computer
System Tech
Computer
Systems Specialist
Computer
Systems Technician
Computer
Tech
Computer
Technical Specialist
Computer
Technician
Computer
Technologist
Computer
Technology Instructor
Computer
Trainer
Micro
Computer
Specialist
Micro
Computer
Support Specialist
Micro
Computer
Tech
Micro
Computer
Technician
PC
Installation
Engineer
Personal
Computer
Installation
Engineer
Personal
Computer
Consultant
Personal
Computer
Specialist
Personal
Computer
Support Specialist
Personal
Computer
Support Technician
Personal
Computer
Systems Coordinator
Personal
Computer
Technician
Software
Installer
1
O*NET-SOC Description
Provide technical assistance to
computer
users. Answer questions or resolve
computer
problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of
computer
hardware and software, including printing,
installation
, word processing, electronic mail, and operating systems.
7
Tasks
Install
and perform minor repairs to hardware, software, or peripheral equipment, following design or
installation
specifications.
Answer user inquiries regarding
computer
software or hardware operation to resolve problems.
Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and
installation
of data communication equipment and software.
Maintain records of daily data communication transactions, problems and remedial actions taken, or
installation
activities.
Oversee the daily performance of
computer
systems.
Read technical manuals, confer with users, or conduct
computer
diagnostics to investigate and resolve problems or to provide technical assistance and support.
Set up equipment for employee use, performing or ensuring proper
installation
of cables, operating systems, or appropriate software.
10
Detailed Work Activities
Install
computer
hardware.
Install
computer
software.
Maintain
computer
hardware.
Monitor
computer
system performance to ensure proper operation.
Provide recommendations to others about
computer
hardware.
Recommend changes to improve
computer
or information systems.
Resolve
computer
software problems.
Teach others to use
computer
equipment or hardware.
Test
computer
hardware performance.
Train others in
computer
interface or software use.
Type a title or code for matches
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
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Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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Related Sites
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How do they match: 15-1232.00 - Computer User Support Specialists
by
U.S. Department of Labor, Employment and Training Administration
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