How do they match: Software Quality Assurance Analysts and Testers

  • Application Customer Service Representative

  • Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Document test procedures to ensure replicability and compliance with standards.

  • Report maintenance or equipment problems to appropriate personnel.