How do they match: Software Quality Assurance Analysts and Testers

  • Technical Support Engineer
  • SQA Technician
  • Software Quality Assurance Technician

  • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
  • Investigate customer problems referred by technical support.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

  • Compile technical information or documentation.
  • Read documents to gather technical information.