How do they match: First-Line Supervisors of Gambling Services Workers

  • First-Line Supervisors of Gambling Services Workers

  • Blackjack Supervisor
  • Cardroom Supervisor
  • Cardroom Manager
  • Casino Supervisor
  • Casino Manager
  • Casino Floor Supervisor
  • Casino Shift Manager
  • Casino Slot Supervisor
  • Electronic Gambling Device Supervisor
  • Electronic Gaming Device Supervisor
  • Floor Supervisor
  • Gambling Supervisor
  • Gambling Floor Supervisor
  • Gaming Floor Supervisor
  • Lottery Office Manager
  • Pit Supervisor
  • Poker Supervisor
  • Poker Room Supervisor
  • Poker Room Manager
  • Security Supervisor
  • Slot Supervisor
  • Slot Manager
  • Slot Floor Supervisor
  • Slot Shift Supervisor
  • Slot Shift Manager
  • Slot Tech Supervisor
  • Slot Technical Supervisor
  • Slot Technician Supervisor
  • Table Games Supervisor
  • Table Games Manager
  • Table Games Dual Rate Supervisor
  • Table Games Floor Supervisor
  • Table Games Pit Manager
  • Table Games Shift Manager

  • Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

  • Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
  • Determine how many gaming tables to open each day and schedule staff accordingly.
  • Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
  • Evaluate workers' performance and prepare written performance evaluations.
  • Interview and hire workers.
  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Report customer-related incidents occurring in gaming areas to supervisors.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  • Train, supervise, schedule, and evaluate workers.

  • Supervise service workers.
  • Manage budgets for personal services operations.
  • Operate gaming equipment.
  • Assign duties or work schedules to employees.
  • Communicate with management or other staff to resolve problems.
  • Maintain knowledge of business operations.
  • Monitor operational quality or safety.
  • Prepare operational reports or records.
  • Prepare employee work schedules.