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How do they match:
First-Line Supervisors of Office and Administrative Support Workers
5
Tasks
Consult with managers or other personnel to resolve
problems
in areas such as equipment performance, output quality, or work schedules.
Discuss job performance
problems
with employees to identify causes and issues and to work on resolving
problems.
Discuss work
problems
or grievances with union representatives.
Provide employees with guidance in handling difficult or complex
problems
or in resolving escalated complaints or disputes.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or
problems.
2
Detailed Work Activities
Report maintenance or equipment
problems
to appropriate personnel.
Respond to customer
problems
or complaints.
Type a title or code for matches
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Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
Job Family
Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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How do they match: 43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers
by
U.S. Department of Labor, Employment and Training Administration
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Site updated April 30, 2024
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