How do they match: Switchboard Operators, Including Answering Service

  • Switchboard Operators, Including Answering Service

  • Service Operator
  • Answering Service Telephone Operator
  • Customer Service Rep
  • Customer Service Representative
  • PBX Service Adviser
  • Private Branch Exchange Service Adviser
  • Telephone Answering Service Operator

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

  • Answer simple questions about clients' businesses, using reference files.

  • Answer customer questions about goods or services.