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How do they match:
Correspondence Clerks
1
O*NET-SOC Title
Correspondence
Clerks
20
Alternate Occupation Titles
Correspondence
Analyst
Correspondence
Clerk
Correspondence
Coordinator
Correspondence
Dictator
Correspondence
Renew Clerk
Correspondence
Rep
Correspondence
Representative
Correspondence
Review Clerk
Correspondence
Specialist
Correspondence
Transcriber
Correspondent
Claims
Correspondence
Clerk
Collections
Correspondent
Commercial
Correspondent
Customer Service
Correspondence
Clerk
Legislative
Correspondent
Membership
Correspondent
Office
Correspondent
Sales
Correspondent
Student Loans
Correspondent
1
O*NET-SOC Description
Compose letters or electronic
correspondence
in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing
correspondence.
10
Tasks
Complete form letters in response to requests or problems identified by
correspondence.
Compose letters in reply to
correspondence
concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to
correspondence
as necessary.
Maintain files and control records to show
correspondence
activities.
Prepare documents and
correspondence
, such as damage claims, credit and billing inquiries, invoices, and service complaints.
Process orders for goods requested in
correspondence.
Read incoming
correspondence
to ascertain nature of writers' concerns and to determine disposition of
correspondence.
Review
correspondence
for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
Route
correspondence
to other departments for reply.
Type acknowledgment letters to persons sending
correspondence.
1
Detailed Work Activity
Prepare business
correspondence.
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Bright Outlook
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STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 43-4021.00 - Correspondence Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
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Site updated May 21, 2024
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