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How do they match:
Hotel, Motel, and Resort Desk Clerks
8
Alternate Occupation Titles
Guest
Service
Agent
Guest
Service
Representative
Guest
Services
Agent
Guest
Services
Associate
Guest
Services
Attendant
Guest
Services
Representative
Guest
Services
Team Member
Guest
Services
Worker
5
Tasks
Answer inquiries pertaining to hotel
services
, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Arrange tours, taxis, or restaurant reservations for
customers.
Prepare for basic food
service
, such as setting up continental breakfast or coffee and tea supplies.
Record guest comments or complaints, referring
customers
to managers as necessary.
Verify
customers
' credit, and establish how the
customer
will pay for the accommodation.
7
Detailed Work Activities
Arrange food for
serving.
Calculate costs of goods or
services.
Discuss account status or activity with
customers
or patrons.
Discuss goods or
services
information with
customers
or patrons.
Distribute materials to employees or
customers.
Greet
customers
, patrons, or visitors.
Refer
customers
to appropriate personnel.
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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Mi Próximo Paso
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U.S. Department of Labor
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How do they match: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks
by
U.S. Department of Labor, Employment and Training Administration
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Site updated November 19, 2024
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