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How do they match:
Public Safety Telecommunicators
1
Alternate Occupation Title
Call
Person
1
O*NET-SOC Description
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response
personnel.
May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
2
Tasks
Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted
persons
, stolen property, vehicle registration, and stolen vehicles.
Maintain files of information relating to emergency calls, such as
personnel
rosters and emergency call-out and pager files.
3
Detailed Work Activities
Refer customers to appropriate
personnel.
Relay information between
personnel.
Report maintenance or equipment problems to appropriate
personnel.
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Crosswalks
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How do they match: 43-5031.00 - Public Safety Telecommunicators
by
U.S. Department of Labor, Employment and Training Administration
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