How do they match: Postal Service Clerks

  • Mail Agent
  • Mail Caller
  • Mail Clerk
  • Mail Handler
  • Mail Order Clerk
  • Mailing Clerk
  • Mailroom Clerk
  • Bulk Mail Clerk
  • Bulk Mail Technician
  • Business Mail Entry Clerk

  • Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  • Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Feed mail into postage canceling devices or hand stamp mail to cancel postage.
  • Obtain signatures from recipients of registered or special delivery mail.
  • Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  • Receive letters and parcels, and place mail into bags.
  • Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  • Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  • Set postage meters, and calibrate them to ensure correct operation.
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  • Transport mail from one work station to another.
  • Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.

  • Adjust office equipment to ensure proper operation.
  • Prepare outgoing mail.
  • Sort mail.