How do they match: Medical Secretaries and Administrative Assistants

  • Patient Account Representative
  • Patient Coordinator
  • Patient Relations Coordinator
  • Patient Relations Representative
  • Patient Services Representative
  • Office Systems Technician

  • Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

  • Arrange hospital admissions for patients.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Maintain medical records, technical library, or correspondence files.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.