Related Occupations for Task
43-9061.00 - Office Clerks, General

Answer telephones, direct calls, and take messages.

43-2021.00	Telephone Operators 2 closely related tasks Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
43-5031.00	Police, Fire, and Ambulance Dispatchers 2 closely related tasks Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city. Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
43-2011.00	Switchboard Operators, Including Answering Service 2 closely related tasks Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.
43-9041.02	Insurance Policy Processing Clerks 1 closely related task Interview clients and take their calls to provide customer service and obtain information on claims.
43-4171.00	Receptionists and Information Clerks Bright Outlook 1 closely related task Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.