Order Clerks
43-4151.00
Updated 2024

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Sample of reported job titles: Hub Associate, Materials Specialist, Order Analyst, Order Clerk, Order Entry Administrator (Order Entry Admin), Order Entry Representative (Order Entry Rep), Order Processing Clerk, Order Taker, Warehouse Clerk, Warehouse Person

  • Occupation-Specific Information
  • Overview

Occupational Requirements

Work Context Save Table: XLSX CSV

ContextWork Context
100
 
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
  • 99%
    99%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 1%
    1%
     
    Once a year or more but not every month
  • 0%
    0%
     
    Never
95
 
Electronic Mail — How often do you use electronic mail in this job?
  • -2%
    Not available
    Every day
  • -2%
    Not available
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 0%
    0%
     
    Never
90
 
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
  • 84%
    84%
     
    Every day
  • 4%
    4%
     
    Once a week or more but not every day
  • 1%
    1%
     
    Once a month or more but not every week
  • 11%
    11%
     
    Once a year or more but not every month
  • 0%
    0%
     
    Never
88
 
Telephone — How often do you have telephone conversations in this job?
  • 87%
    87%
     
    Every day
  • 1%
    1%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 11%
    11%
     
    Never
85
 
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
  • 40%
    40%
     
    A lot of freedom
  • 58%
    58%
     
    Some freedom
  • 1%
    1%
     
    Limited freedom
  • 0%
    0%
     
    Very little freedom
  • 0%
    0%
     
    No freedom
83
 
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • -2%
    Not available
    Constant contact with others
  • -2%
    Not available
    Contact with others most of the time
  • 0%
    0%
     
    Contact with others about half the time
  • 0%
    0%
     
    Occasional contact with others
  • 11%
    11%
     
    No contact with others
80
 
Spend Time Sitting — How much does this job require sitting?
  • 55%
    55%
     
    Continually or almost continually
  • 32%
    32%
     
    More than half the time
  • 1%
    1%
     
    About half the time
  • 0%
    0%
     
    Less than half the time
  • 11%
    11%
     
    Never
79
 
Time Pressure — How often does this job require the worker to meet strict deadlines?
  • 54%
    54%
     
    Every day
  • 31%
    31%
     
    Once a week or more but not every day
  • 4%
    4%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 11%
    11%
     
    Never
78
 
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
  • 45%
    45%
     
    Extremely important
  • 21%
    21%
     
    Very important
  • -2%
    Not available
    Important
  • 0%
    0%
     
    Fairly important
  • 0%
    0%
     
    Not important at all
75
 
Deal With External Customers — How important is it to work with external customers or the public in this job?
  • 60%
    60%
     
    Extremely important
  • 3%
    3%
     
    Very important
  • 15%
    15%
     
    Important
  • -2%
    Not available
    Fairly important
  • 1%
    1%
     
    Not important at all
75
 
Work With Work Group or Team — How important is it to work with others in a group or team in this job?
  • -2%
    Not available
    Extremely important
  • 15%
    15%
     
    Very important
  • 11%
    11%
     
    Important
  • -2%
    Not available
    Fairly important
  • 0%
    0%
     
    Not important at all
70
 
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
  • 24%
    24%
     
    A lot of freedom
  • 34%
    34%
     
    Some freedom
  • -2%
    Not available
    Limited freedom
  • 0%
    0%
     
    Very little freedom
  • 0%
    0%
     
    No freedom
68
 
Duration of Typical Work Week — Number of hours typically worked in one week.
  • 35%
    35%
     
    More than 40 hours
  • 65%
    65%
     
    40 hours
  • 0%
    0%
     
    Less than 40 hours
67
 
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
  • 31%
    31%
     
    Extremely important
  • -2%
    Not available
    Very important
  • 10%
    10%
     
    Important
  • -2%
    Not available
    Fairly important
  • 2%
    2%
     
    Not important at all
63
 
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
  • 59%
    59%
     
    Every day
  • 2%
    2%
     
    Once a week or more but not every day
  • 1%
    1%
     
    Once a month or more but not every week
  • 9%
    9%
     
    Once a year or more but not every month
  • -2%
    Not available
    Never
62
 
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
  • 32%
    32%
     
    Extremely important
  • 26%
    26%
     
    Very important
  • -2%
    Not available
    Important
  • 1%
    1%
     
    Fairly important
  • -2%
    Not available
    Not important at all
62
 
Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
  • 11%
    11%
     
    Very close (near touching)
  • 30%
    30%
     
    Moderately close (at arm's length)
  • 54%
    54%
     
    Slightly close (e.g., shared office)
  • 5%
    5%
     
    I work with others but not closely (e.g., private office)
  • 0%
    0%
     
    I don't work near other people (beyond 100 ft.)
62
 
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
  • 43%
    43%
     
    Every day
  • 20%
    20%
     
    Once a week or more but not every day
  • 2%
    2%
     
    Once a month or more but not every week
  • 10%
    10%
     
    Once a year or more but not every month
  • 25%
    25%
     
    Never
60
 
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
  • 19%
    19%
     
    Very high responsibility
  • -2%
    Not available
    High responsibility
  • 13%
    13%
     
    Moderate responsibility
  • -2%
    Not available
    Limited responsibility
  • 4%
    4%
     
    No responsibility
59
 
Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
  • 45%
    45%
     
    Very important results
  • 3%
    3%
     
    Important results
  • 14%
    14%
     
    Moderate results
  • 17%
    17%
     
    Minor results
  • -2%
    Not available
    No results
54
 
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
  • 36%
    36%
     
    Continually or almost continually
  • -2%
    Not available
    More than half the time
  • 1%
    1%
     
    About half the time
  • 2%
    2%
     
    Less than half the time
  • -2%
    Not available
    Never
53
 
Letters and Memos — How often does the job require written letters and memos?
  • 9%
    9%
     
    Every day
  • 49%
    49%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 26%
    26%
     
    Once a year or more but not every month
  • 16%
    16%
     
    Never
49
 
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
  • 0%
    0%
     
    Every day
  • 34%
    34%
     
    Once a week or more but not every day
  • 28%
    28%
     
    Once a month or more but not every week
  • -2%
    Not available
    Once a year or more but not every month
  • 0%
    0%
     
    Never
45
 
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
  • 4%
    4%
     
    Every day
  • 11%
    11%
     
    Once a week or more but not every day
  • 55%
    55%
     
    Once a month or more but not every week
  • 22%
    22%
     
    Once a year or more but not every month
  • 8%
    8%
     
    Never
40
 
Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
  • 19%
    19%
     
    Very high responsibility
  • 5%
    5%
     
    High responsibility
  • -2%
    Not available
    Moderate responsibility
  • 23%
    23%
     
    Limited responsibility
  • -2%
    Not available
    No responsibility
39
 
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
  • 4%
    4%
     
    Extremely competitive
  • 20%
    20%
     
    Highly competitive
  • 36%
    36%
     
    Moderately competitive
  • 8%
    8%
     
    Slightly competitive
  • 33%
    33%
     
    Not at all competitive
37
 
Degree of Automation — How automated is the job?
  • 4%
    4%
     
    Completely automated
  • 0%
    0%
     
    Highly automated
  • 43%
    43%
     
    Moderately automated
  • 48%
    48%
     
    Slightly automated
  • 6%
    6%
     
    Not at all automated
36
 
Spend Time Standing — How much does this job require standing?
  • 11%
    11%
     
    Continually or almost continually
  • 0%
    0%
     
    More than half the time
  • 32%
    32%
     
    About half the time
  • 36%
    36%
     
    Less than half the time
  • -2%
    Not available
    Never
33
 
Spend Time Walking and Running — How much does this job require walking and running?
  • 15%
    15%
     
    Continually or almost continually
  • 0%
    0%
     
    More than half the time
  • 9%
    9%
     
    About half the time
  • 55%
    55%
     
    Less than half the time
  • -2%
    Not available
    Never
33
 
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
  • 16%
    16%
     
    Every day
  • -2%
    Not available
    Once a week or more but not every day
  • 1%
    1%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • -2%
    Not available
    Never
32
 
Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
  • 28%
    28%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 4%
    4%
     
    Once a month or more but not every week
  • 5%
    5%
     
    Once a year or more but not every month
  • 63%
    63%
     
    Never
26
 
Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
  • 19%
    19%
     
    Continually or almost continually
  • 4%
    4%
     
    More than half the time
  • 3%
    3%
     
    About half the time
  • 14%
    14%
     
    Less than half the time
  • 61%
    61%
     
    Never
23
 
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
  • -2%
    Not available
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 9%
    9%
     
    Once a year or more but not every month
  • 70%
    70%
     
    Never
22
 
Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
  • -2%
    Not available
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 4%
    4%
     
    Once a year or more but not every month
  • -2%
    Not available
    Never
16
 
Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
  • 0%
    0%
     
    Every day
  • -2%
    Not available
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • -2%
    Not available
    Never
16
 
Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
  • 0%
    0%
     
    Every day
  • -2%
    Not available
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 1%
    1%
     
    Once a year or more but not every month
  • -2%
    Not available
    Never
16
 
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
  • 7%
    7%
     
    Continually or almost continually
  • 3%
    3%
     
    More than half the time
  • 10%
    10%
     
    About half the time
  • 8%
    8%
     
    Less than half the time
  • 73%
    73%
     
    Never
15
 
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
  • 0%
    0%
     
    Extremely serious
  • 19%
    19%
     
    Very serious
  • 0%
    0%
     
    Serious
  • 3%
    3%
     
    Fairly serious
  • 77%
    77%
     
    Not serious at all
15
 
Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
  • 4%
    4%
     
    Extremely important
  • 12%
    12%
     
    Very important
  • 1%
    1%
     
    Important
  • 8%
    8%
     
    Fairly important
  • 76%
    76%
     
    Not important at all
14
 
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
  • 11%
    11%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 10%
    10%
     
    Once a year or more but not every month
  • 79%
    79%
     
    Never
12
 
Exposed to High Places — How often does this job require exposure to high places?
  • 11%
    11%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 1%
    1%
     
    Once a year or more but not every month
  • 87%
    87%
     
    Never
12
 
Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
  • 1%
    1%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 11%
    11%
     
    Once a month or more but not every week
  • -2%
    Not available
    Once a year or more but not every month
  • -2%
    Not available
    Never
11
 
Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • -2%
    Not available
    Once a month or more but not every week
  • 1%
    1%
     
    Once a year or more but not every month
  • -2%
    Not available
    Never
11
 
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
  • 11%
    11%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 89%
    89%
     
    Never
8
 
Public Speaking — How often do you have to perform public speaking in this job?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 31%
    31%
     
    Once a year or more but not every month
  • 69%
    69%
     
    Never
6
 
Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
  • 0%
    0%
     
    Every day
  • 8%
    8%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 1%
    1%
     
    Once a year or more but not every month
  • 91%
    91%
     
    Never
5
 
Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • -2%
    Not available
    Once a year or more but not every month
  • -2%
    Not available
    Never
4
 
Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
  • 4%
    4%
     
    Continually or almost continually
  • 0%
    0%
     
    More than half the time
  • 0%
    0%
     
    About half the time
  • 2%
    2%
     
    Less than half the time
  • 94%
    94%
     
    Never
3
 
Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
  • 0%
    0%
     
    Continually or almost continually
  • 0%
    0%
     
    More than half the time
  • 4%
    4%
     
    About half the time
  • 6%
    6%
     
    Less than half the time
  • 90%
    90%
     
    Never
1
 
Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 1%
    1%
     
    Once a year or more but not every month
  • 98%
    98%
     
    Never
1
 
In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?
  • 0%
    0%
     
    Every day
  • 1%
    1%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 99%
    99%
     
    Never
1
 
Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?
  • 0%
    0%
     
    Continually or almost continually
  • 0%
    0%
     
    More than half the time
  • 0%
    0%
     
    About half the time
  • 2%
    2%
     
    Less than half the time
  • 98%
    98%
     
    Never
1
 
Work Schedules — How regular are the work schedules for this job?
  • 0%
    0%
     
    Seasonal (only during certain times of the year)
  • 1%
    1%
     
    Irregular (changes with weather conditions, production demands, or contract duration)
  • 99%
    99%
     
    Regular (established routine, set schedule)
0
 
Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 100%
    100%
     
    Never
0
 
Exposed to Radiation — How often does this job require exposure to radiation?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 100%
    100%
     
    Never
0
 
Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 100%
    100%
     
    Never
0
 
Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
  • 0%
    0%
     
    Every day
  • 0%
    0%
     
    Once a week or more but not every day
  • 0%
    0%
     
    Once a month or more but not every week
  • 0%
    0%
     
    Once a year or more but not every month
  • 100%
    100%
     
    Never