Details Report for:
43-4151.00 - Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Sample of reported job titles: Hub Associate, Materials Specialist, Order Analyst, Order Clerk, Order Entry Administrator, Order Entry Representative, Order Processing Clerk, Order Taker, Sales Assistant, Warehouse Clerk
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
Tasks Save Table (XLS/CSV)
![]() Importance |
Category | Task |
---|---|---|
89 ![]() ![]() |
Core | |
87 ![]() ![]() |
Core | |
85 ![]() ![]() |
Core | |
85 ![]() ![]() |
Core | |
84 ![]() ![]() |
Core | |
80 ![]() ![]() |
Core | |
80 ![]() ![]() |
Core | |
79 ![]() ![]() |
Core | |
79 ![]() ![]() |
Core | |
76 ![]() ![]() |
Core | |
76 ![]() ![]() |
Core | |
76 ![]() ![]() |
Core | |
70 ![]() ![]() |
Core | |
68 ![]() ![]() |
Core | |
68 ![]() ![]() |
Core | |
66 ![]() ![]() |
Core | |
66 ![]() ![]() |
Supplemental | |
64 ![]() ![]() |
Supplemental | |
59 ![]() ![]() |
Supplemental |
Technology Skills Save Table (XLS/CSV)
- Accounting software — Intuit QuickBooks
- Data base user interface and query software — Automated manifest system software; Data entry software
; Microsoft Access
- Document management software — Adobe Systems Adobe Acrobat
- Electronic mail software — Email software; Microsoft Outlook
- Enterprise resource planning ERP software — IBM Sterling Configure, Price, Quote; Microsoft Dynamics
; Oracle JD Edwards EnterpriseOne
; SAP
- Enterprise system management software — Microsoft System Center
- Internet browser software — Web browser software
- Office suite software — Corel WordPerfect Office Suite; Microsoft Office
- Operating system software — Palm OS
- Presentation software — Microsoft PowerPoint
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
Tools Used Save Table (XLS/CSV)
- Belt conveyors — Conveyer belts
- Cash registers — Electronic cash registers
- Laser fax machine — Laser facsimile machines
- Package stops — Belt diverters
- Personal computers
- Photocopiers — Copy machines
- Point of sale payment terminal — Credit card authorization software
- Printer calculator — Printing calculators
- Special purpose telephones — Multiline telephone systems
Knowledge Save Table (XLS/CSV)
![]() Importance |
Knowledge |
|
---|---|---|
83 ![]() ![]() |
||
73 ![]() ![]() |
||
66 ![]() ![]() |
||
65 ![]() ![]() |
||
53 ![]() ![]() |
||
52 ![]() ![]() |
||
52 ![]() ![]() |
||
49 ![]() ![]() |
||
49 ![]() ![]() |
||
47 ![]() ![]() |
||
44 ![]() ![]() |
||
41 ![]() ![]() |
||
39 ![]() ![]() |
||
34 ![]() ![]() |
||
34 ![]() ![]() |
||
34 ![]() ![]() |
||
34 ![]() ![]() |
||
30 ![]() ![]() |
||
27 ![]() ![]() |
||
21 ![]() ![]() |
||
20 ![]() ![]() |
||
19 ![]() ![]() |
||
15 ![]() ![]() |
||
13 ![]() ![]() |
||
11 ![]() ![]() |
||
10 ![]() ![]() |
||
9 ![]() ![]() |
||
8 ![]() ![]() |
||
4 ![]() ![]() |
||
3 ![]() ![]() |
||
2 ![]() ![]() |
||
2 ![]() ![]() |
||
1 ![]() ![]() |
Skills Save Table (XLS/CSV)
![]() Importance |
Skill |
|
---|---|---|
75 ![]() ![]() |
||
72 ![]() ![]() |
||
72 ![]() ![]() |
||
66 ![]() ![]() |
||
60 ![]() ![]() |
||
56 ![]() ![]() |
||
56 ![]() ![]() |
||
56 ![]() ![]() |
||
56 ![]() ![]() |
||
53 ![]() ![]() |
||
53 ![]() ![]() |
||
50 ![]() ![]() |
||
50 ![]() ![]() |
||
50 ![]() ![]() |
||
50 ![]() ![]() |
||
47 ![]() ![]() |
||
35 ![]() ![]() |
||
35 ![]() ![]() |
||
35 ![]() ![]() |
||
31 ![]() ![]() |
||
31 ![]() ![]() |
||
28 ![]() ![]() |
||
25 ![]() ![]() |
||
22 ![]() ![]() |
||
22 ![]() ![]() |
||
19 ![]() ![]() |
||
16 ![]() ![]() |
||
13 ![]() ![]() |
||
10 ![]() ![]() |
||
6 ![]() ![]() |
||
3 ![]() ![]() |
||
0 ![]() |
||
0 ![]() |
||
0 ![]() |
||
0 ![]() |
Abilities Save Table (XLS/CSV)
Work Activities Save Table (XLS/CSV)
![]() Importance |
Work Activity |
|
---|---|---|
90 ![]() ![]() |
||
85 ![]() ![]() |
||
82 ![]() ![]() |
||
77 ![]() ![]() |
||
75 ![]() ![]() |
||
75 ![]() ![]() |
||
75 ![]() ![]() |
||
75 ![]() ![]() |
||
74 ![]() ![]() |
||
72 ![]() ![]() |
||
70 ![]() ![]() |
||
70 ![]() ![]() |
||
69 ![]() ![]() |
||
68 ![]() ![]() |
||
67 ![]() ![]() |
||
66 ![]() ![]() |
||
66 ![]() ![]() |
||
62 ![]() ![]() |
||
61 ![]() ![]() |
||
59 ![]() ![]() |
||
59 ![]() ![]() |
||
58 ![]() ![]() |
||
58 ![]() ![]() |
||
58 ![]() ![]() |
||
57 ![]() ![]() |
||
57 ![]() ![]() |
||
55 ![]() ![]() |
||
51 ![]() ![]() |
||
47 ![]() ![]() |
||
41 ![]() ![]() |
||
41 ![]() ![]() |
||
41 ![]() ![]() |
||
40 ![]() ![]() |
||
37 ![]() ![]() |
||
34 ![]() ![]() |
||
32 ![]() ![]() |
||
32 ![]() ![]() |
||
28 ![]() ![]() |
||
27 ![]() ![]() |
||
23 ![]() ![]() |
||
22 ![]() ![]() |
Detailed Work Activities Save Table (XLS/CSV)
- Inspect shipments to ensure correct order fulfillment.
- Respond to customer problems or complaints.
- Provide notifications to customers or patrons.
- Verify accuracy of financial or transactional data.
- Obtain personal or financial information about customers or applicants.
- Discuss goods or services information with customers or patrons.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Calculate costs of goods or services.
- Calculate shipping costs.
- Confer with coworkers to coordinate work activities.
- Inspect items for damage or defects.
- Manage clerical or administrative activities.
- Monitor inventories of products or materials.
- Collect deposits, payments or fees.
- Send information, materials or documentation.
- File documents or records.
- Promote products, services, or programs.
- Provide information to coworkers.
- Maintain inventory records.
- Recommend packing or shipping methods.
- Calculate financial data.
- Compile data or documentation.
Find occupations related to multiple detailed work activities
Work Context Save Table (XLS/CSV)
Job Zone Save Table (XLS/CSV)
Title | Job Zone Two: Some Preparation Needed |
Education | These occupations usually require a high school diploma. |
Related Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
Job Zone Examples | These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers. |
SVP Range | (4.0 to < 6.0) |
Education
Interests Save Table (XLS/CSV)
![]() Occupational Interest |
Interest |
|
---|---|---|
100 ![]() ![]() |
||
67 ![]() ![]() |
||
50 ![]() ![]() |
||
33 ![]() ![]() |
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. ![]() |
|
6 ![]() ![]() |
||
6 ![]() ![]() |
Work Styles Save Table (XLS/CSV)
![]() Importance |
Work Style |
|
---|---|---|
89 ![]() ![]() |
||
87 ![]() ![]() |
||
84 ![]() ![]() |
||
82 ![]() ![]() |
||
78 ![]() ![]() |
||
77 ![]() ![]() |
||
77 ![]() ![]() |
||
77 ![]() ![]() |
||
76 ![]() ![]() |
||
75 ![]() ![]() |
||
67 ![]() ![]() |
||
65 ![]() ![]() |
||
61 ![]() ![]() |
||
57 ![]() ![]() |
||
53 ![]() ![]() |
||
50 ![]() ![]() |
Related Occupations Save Table (XLS/CSV)
41-2022.00 | Parts Salespersons |
43-2011.00 | Switchboard Operators, Including Answering Service |
43-3071.00 | Tellers |
43-4081.00 | Hotel, Motel, and Resort Desk Clerks |
43-4171.00 | Receptionists and Information Clerks ![]() |
43-5011.00 | Cargo and Freight Agents ![]() |
43-5051.00 | Postal Service Clerks |
43-5061.00 | Production, Planning, and Expediting Clerks |
43-5111.00 | Weighers, Measurers, Checkers, and Samplers, Recordkeeping ![]() |
43-9061.00 | Office Clerks, General ![]() |
Wages & Employment Trends
Median wages (2019) | $16.46 hourly, $34,240 annual |
State wages | |
Local wages | |
Employment (2019) | 146,000 employees |
Projected growth (2019-2029) | ![]() |
Projected job openings (2019-2029) | 12,800 |
State trends | |
Top industries (2019) | Wholesale Trade (31% employed in this sector)
Retail Trade (27%)
Manufacturing (12%)
|
Source: Bureau of Labor Statistics 2019 wage data
and 2019-2029 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.